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~person:"Al-jazzazi, Akram"
~person:"Pérez, Andrea"
~subject:"Banks"
~subject:"Customer satisfaction"
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Search: "The international journal of bank marketing : IJBM"
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Banks
Customer satisfaction
Beziehungsmarketing
5
Relationship marketing
5
Bank
4
Consumer behaviour
4
Corporate Social Responsibility
4
Corporate social responsibility
4
Customers
4
Konsumentenverhalten
4
Kundenzufriedenheit
4
Perception
3
Wahrnehmung
3
Dienstleistungsqualität
2
Loyalty
2
Perceptions
2
Service quality
2
Bankgeschäft
1
Banking services
1
Bevölkerungsentwicklung
1
CSR
1
CSR expectations
1
CSR perceptions
1
Commercial banks
1
Confidence
1
Corporate social responsibility perceptions
1
Demographic development
1
Demographics
1
Demography
1
Developing economy
1
Erwartungsbildung
1
Expectation formation
1
Identification
1
Jordan
1
Jordanien
1
Pakistan
1
Perceived service quality
1
Personal banking
1
Privatkundengeschäft
1
Psychology
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Al-jazzazi, Akram
Pérez, Andrea
Aksoy, Lerzan
2
Amin, Muslim
2
Bang, Nguyen
2
Choudhury, Koushiki
2
Kaura, Vinita
2
Ladeira, Wagner Junior
2
Rodríguez del Bosque, Ignacio A.
2
Sampaio, Cláudio Hoffmann
2
Santini, Fernando de Oliveira
2
Acar, Merve
1
Adewoye, Oyerinde J.
1
Adjabeng, Bernice Korkor
1
Al-Hawari, Mohd Ahmad
1
Ansong, David
1
Araujo, Clecio Falcao
1
Arcand, Manon
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Arvidsson, Niklas
1
Ayo, Charles K.
1
Babakus, Emin
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Ball, Joan
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Bandyopadhyay, Nirmalya
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Bapat, Dhananjay
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Basso, Kenny
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Batra, Dharminder Kumar
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Berraies, Sarra
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Bhat, Suhail Ahmad
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Bizri, Rima M.
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Blankson, Charles
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Chikazhe, Lovemore
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Chowa, Gina A. N.
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The international journal of bank marketing : IJBM
4
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ECONIS (ZBW)
4
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1
Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 128-146
Persistent link: https://www.econbiz.de/10011617865
Saved in:
2
Demographic differences in Jordanian bank service quality perceptions
Al-jazzazi, Akram
;
Sultan, Parves
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 275-297
Persistent link: https://www.econbiz.de/10011707781
Saved in:
3
The stakeholder management theory of CSR : a multidimensional approach in understanding customer identification and satisfaction
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 731-751
Persistent link: https://www.econbiz.de/10011606427
Saved in:
4
Customer responses to CSR in the Pakistani banking industry
Khan, Zia
;
Ferguson, David
;
Pérez, Andrea
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 471-493
Persistent link: https://www.econbiz.de/10011384253
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