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~person:"Ali, Faizan"
~person:"Ok, Chihyung"
~type_genre:"Article in journal"
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Search: subject_exact:"Fremdenverkehrsfachleute"
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Tourism employees
10
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5
Dienstleistungsqualität
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Ali, Faizan
Ok, Chihyung
Karatepe, Osman M.
51
Jung, Hyo Sun
12
Yoon, Hye Hyun
12
Kim, Peter Beomcheol
8
Kim, Taegoo
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Lee, JungHoon
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Hon, Alice H. Y.
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Zoghbi-Manrique-de-Lara, Pablo
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Ayoun, Baker
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Bufquin, Diego
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Cheung, Catherine
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Dedeoğlu, Bekir Bora
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International journal of hospitality management
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
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ECONIS (ZBW)
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1
The Hijabi servers : customers' perception of employees' physical appearance in restaurants
Sonmez, Damla
;
Ali, Faizan
;
Wildes, Vivienne
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014439972
Saved in:
2
Job insecurity, subjective well-being and job performance : the moderating role of psychological capital
Darvishmotevali, Mahlagha
;
Ali, Faizan
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241754
Saved in:
3
Determinants of hotel guests' service experiences : an examination of differences between lifestyle and traditional hotels
Baek, Jooa
;
Choe, Yeongbae
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 88-105
Persistent link: https://www.econbiz.de/10012256119
Saved in:
4
The effect of hotel lobby design on booking intentions : an intergenerational examination
Nanu, Luana
;
Ali, Faizan
;
Berezina, Katerina
; …
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012293726
Saved in:
5
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
6
Hotel employee work engagement and its consequences
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 133-166
Persistent link: https://www.econbiz.de/10011453982
Saved in:
7
Examination of factors affecting hotel employees' service orientation : an emotional labor perspective
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
4
,
pp. 437-468
Persistent link: https://www.econbiz.de/10011393179
Saved in:
8
Drivers of work engagement : an examination of core self-evaluations and psychological climate among hotel employees
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
44
(
2015
),
pp. 84-98
Persistent link: https://www.econbiz.de/10010501233
Saved in:
9
Reducing burnout and enhancing job satisfaction : critical role of hotel employees' emotional intelligence and emotional labor
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1101-1112
Persistent link: https://www.econbiz.de/10009566991
Saved in:
10
Customer orientation of service employees and rapport: influences on service-outcome variables in full-service restaurants
Kim, Wansoo
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 34-55
Persistent link: https://www.econbiz.de/10003968131
Saved in:
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