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~person:"Alotaibi, Salman"
~person:"Balaji, M. S."
~person:"Cao, Xianye"
~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
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Dienstleistungsqualität
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Kundenzufriedenheit
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Perceived risk
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Risiko
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Authenticity
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Beziehungsmarketing
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China
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Customer well-being
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Dining satisfaction
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Alotaibi, Salman
Balaji, M. S.
Cao, Xianye
Barrio-García, Salvador del
2
Biswas, Abhijeet
2
Jaiswal, Deepak
2
Kant, Rishi
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Sohn, Hae-Kyung
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Yoon, Yoo-Shik
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International journal of hospitality management
1
Journal of retailing and consumer services
1
Technological forecasting & social change : an international journal
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ECONIS (ZBW)
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How do authenticity and quality perceptions affect dining experiences and recommendations of food trucks? : the moderating role of
perceived
risk
Shafieizadeh, Kiyan
;
Alotaibi, Salman
;
Tao, Chen-Wei
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012436029
Saved in:
2
Understanding consumers' behavior to adopt self-service parcel services for last-mile delivery
Zhou, Min
;
Zhao, Lindu
;
Kong, Nan
;
Campy, Kathryn S.
;
Xu, Ge
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012132206
Saved in:
3
Constituents and consequences of smart customer experience in retailing
Roy, Sanjit
;
Balaji, M. S.
;
Sadeque, Saalem
;
Bang, Nguyen
; …
- In:
Technological forecasting & social change : an …
124
(
2017
),
pp. 257-270
Persistent link: https://www.econbiz.de/10011899384
Saved in:
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