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~person:"Antwi, Collins Opoku"
~person:"Fazal-e-Hasan, Syed"
~person:"Haverila, Matti J."
~subject:"Relationship marketing"
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Relationship marketing
Beziehungsmarketing
3
Communication
2
Consumer behaviour
2
Internal communication
2
Interne Kommunikation
2
Kommunikation
2
Konsumentenverhalten
2
Air passenger transport
1
Airport
1
Airport staff
1
Attitudinal and behavioral loyalty
1
Behavioral loyalty
1
Brand community membership
1
Brand management
1
Confidence
1
Customer retention
1
Customer satisfaction
1
Delight
1
Flughafen
1
Helpfulness & communication
1
Holiday behaviour
1
Hotel industry
1
Hotellerie
1
Hotels
1
Kundenbindung
1
Kundenzufriedenheit
1
Markenführung
1
Passagierluftverkehr
1
Satisfaction
1
Social Web
1
Social and physical promotion
1
Social web
1
Transfer passengers
1
Travel frequency
1
Travel purpose
1
Urlaubsverhalten
1
Vertrauen
1
attitudinal loyalty
1
behavioral loyalty
1
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Antwi, Collins Opoku
Fazal-e-Hasan, Syed
Haverila, Matti J.
Kharouf, Husni
2
Sekhon, Harjit
2
Aboagye, Michael Osei
1
Abu Bakar bin Abdul Hamid
1
Afridi, Sajjad Ahmad
1
Ahmad, Bilal
1
Akbar, Muhammad Imad Ud Din
1
Ali Abdul Hamid
1
Ali, Fouzia
1
Alireza Roustasekehravani
1
Almomani, Hamzeh Q.
1
Arora, Mehak
1
Arzaqi, Zam
1
Azamela, John Coffie
1
Bai, Billy
1
Batool, Saima
1
Bhagwat, Yashoda
1
Chandran, V G R
1
Chatzopoulou, Evi
1
Cossío-Silva, Francisco-José
1
Desai, Kalpesh Kaushik
1
Devadason, Evelyn S.
1
Fan, Chong-jun
1
Ganguli, Shirshendu
1
Goldsmith, Andrew L.
1
Gopalakrishna B. V.
1
Goswami, Anju
1
Goutam, Doddahulugappa
1
Goyal, Anita
1
Gul, Sajida
1
Haider, Maqsood
1
Hamid, Abu Bakar Abdul
1
Hamid, Ali Abdul
1
Hariharan, Vijay Ganesh
1
Haverila, Kai
1
Hickman, Ellie
1
Horáková, Julie
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Journal of hospitality marketing & management
1
Journal of marketing analytics : JMA
1
Journal of retailing and consumer services
1
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ECONIS (ZBW)
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1
The influence of the number of brand community memberships on customer centric measures
Haverila, Matti J.
;
Haverila, Kai
;
McLaughlin, Caitlin
; …
- In:
Journal of marketing analytics : JMA
11
(
2023
)
1
,
pp. 5-20
Persistent link: https://www.econbiz.de/10014250024
Saved in:
2
Do airport staff helpfulness and communication generate
behavioral
loyalty
in transfer passengers? : a conditional mediation analysis
Antwi, Collins Opoku
;
Fan, Chong-jun
;
Nataliia, …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012238323
Saved in:
3
The role of effective communication and trustworthiness in determining guests' loyalty
Kharouf, Husni
;
Sekhon, Harjit
;
Fazal-e-Hasan, Syed
; …
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 240-262
Persistent link: https://www.econbiz.de/10012176610
Saved in:
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