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~person:"Arsalan Najmi"
~person:"Castaldo, Sandro"
~subject:"Customer satisfaction"
~subject:"Store productivity"
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Customer satisfaction
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Einzelhandel
10
Retail trade
10
Consumer behaviour
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Kundenzufriedenheit
6
Beziehungsmarketing
4
Corporate Social Responsibility
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customer satisfaction
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Arsalan Najmi
Castaldo, Sandro
Gil Saura, Irene
11
Ruiz-Molina, María-Eugenia
5
Coughlan, Joseph
4
Evanschitzky, Heiner
4
Lombart, Cindy
4
Moliner-Velázquez, Beatriz
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Román, Sergio
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Sajad Rezaei
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Gustafsson, Anders
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Hellström, Daniel
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Herter, Márcia Maurer
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Hunneman, Auke
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Kennedy, Aileen
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Khaled, Amgad S. D.
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Louis, Didier
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Marín, Antonio
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Naser Valaei
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Singh, Ajmer
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Sloot, Laurens M.
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Journal of retailing and consumer services
2
International journal of electronic customer relationship management : IJECRM
1
International journal of management practice : IJMP
1
International journal of services and operations management : IJSOM
1
Managing Sustainability : Perspectives From Retailing and Services
1
The international review of retail, distribution and consumer research
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ECONIS (ZBW)
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1
Perceived corporate social responsibility and job satisfaction in grocery retail : a comparison between low- and high-productivity stores
Castaldo, Sandro
;
Ciacci, Andrea
;
Penco, Lara
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014364641
Saved in:
2
Perceived corporate social responsibility and job satisfaction in the retail industry : a systematic literature review and research agenda
Castaldo, Sandro
;
Ciacci, Andrea
;
Penco, Lara
- In:
Managing Sustainability : Perspectives From Retailing …
,
(pp. 33-55)
.
2022
Persistent link: https://www.econbiz.de/10013417627
Saved in:
3
Understanding the role of in-store logistic operations in retail : findings from Pakistan
Arsalan Najmi
;
Arshad, Yamna
;
Ahmed, Waqar
;
Kanapathy, …
- In:
International journal of services and operations …
43
(
2022
)
1
,
pp. 26-51
Persistent link: https://www.econbiz.de/10013552836
Saved in:
4
Understanding the role of service attributes in consumer small retailer relationships : findings from Pakistan
Arsalan Najmi
;
Ali, Syed Fahad
;
Ahmed, Waqar
; …
- In:
International journal of management practice : IJMP
14
(
2021
)
2
,
pp. 198-216
Persistent link: https://www.econbiz.de/10012515073
Saved in:
5
How store attributes impact shoppers' loyalty in emerging countries : an investigation in the Indian retail sector
Grosso, Monica
;
Castaldo, Sandro
;
Grewal, Anjana
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 117-124
Persistent link: https://www.econbiz.de/10011801826
Saved in:
6
Understanding the impact of service convenience on customer satisfaction in home delivery : evidence from Pakistan
Mehmood, Syeda Marium
;
Arsalan Najmi
- In:
International journal of electronic customer …
11
(
2017/2018
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10011889860
Saved in:
7
How store attributes impact shoppers' loyalty : do different national cultures follow the same loyalty building process?
Grosso, Monica
;
Castaldo, Sandro
- In:
The international review of retail, distribution and …
25
(
2015
)
5
,
pp. 503-515
Persistent link: https://www.econbiz.de/10011534155
Saved in:
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