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~person:"Ashkanasy, Neal M."
~person:"Kosse, Fabian"
~person:"Prentice, Catherine"
~subject:"Gambling"
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Search: subject_exact:"Emotionale Intelligenz"
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Intelligence
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Intelligenz
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Ashkanasy, Neal M.
Kosse, Fabian
Prentice, Catherine
King, Brian
3
Chen, Weiyun
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Enikolopova, Elena
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International journal of hospitality management
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Journal of retailing and consumer services
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Tourism and hospitality research : the surrey quarterly review
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ECONIS (ZBW)
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1
Leveraging employee emotional intelligence in casino profitability
Prentice, Catherine
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 127-134
Persistent link: https://www.econbiz.de/10011598711
Saved in:
2
Impacts of personality, emotional intelligence and adaptiveness on service performance of casino hosts : a hierarchical approach
Prentice, Catherine
;
King, Brian
- In:
Journal of business research : JBR
66
(
2013
)
9
,
pp. 1637-1643
Persistent link: https://www.econbiz.de/10009757003
Saved in:
3
Emotional intelligence and adaptability : service encounters between casino hosts and premium players
Prentice, Catherine
;
King, Brian
- In:
International journal of hospitality management
32
(
2013
),
pp. 287-294
Persistent link: https://www.econbiz.de/10009718334
Saved in:
4
The influence of emotional intelligence on the service performance of casino frontline employee
Prentice, Catherine
;
King, Brian
- In:
Tourism and hospitality research : the surrey quarterly …
11
(
2011
)
1
,
pp. 49-66
Persistent link: https://www.econbiz.de/10008839696
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