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~person:"Benkenstein, Martin"
~person:"Caldwell, Cam"
~subject:"Supplier relationship management"
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Supplier relationship management
Customer service
4
Kundenservice
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Beziehungsmarketing
2
Competitive advantage
2
Lieferantenmanagement
2
Relationship marketing
2
Wettbewerbsvorteil
2
Beschaffung
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Bundling strategy
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Confidence
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Conjoint Measurement
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Customer-to-customer-relationship
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Customers
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Deutschland
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Dienstleistungsqualität
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Emotion
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1
Germany
1
Investitionsgütermarketing
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Kunden
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Leadership style
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Leistungsbündel
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Mere Presenc
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Nachkaufmarketing
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Perceived risk
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Procurement
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Service quality
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Similarity effect
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Theorie
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Theory
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Unternehmensbezogene Dienstleistung
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Benkenstein, Martin
Caldwell, Cam
Helmke, Stefan
7
Dangelmaier, Wilhelm
4
Grunwald, Guido
3
Limbeck, Martin
3
Muther, Andreas
3
Uebel, Matthias
3
Freiling, Jörg
2
Jacob, Frank
2
Jayawardhena, Chanaka
2
Klostermann, Tanja
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Kramer, Markus S.
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Román, Sergio
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Standop, Dirk
2
Aa, Zanna van der
1
Ahmed, Mohi
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Anderson, Verl
1
Angerer, Thomas
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Axsäter, Sven
1
Aziz, Khurram
1
Babakus, Emin
1
Balaji, M. S.
1
Baliga, Ashwin J.
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Battaglia, Daniel
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Baumbach, Michael
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Becker, Benjamin
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Berenguer Contrí, Gloria
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Bharadwaj, Sundar G.
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Bloemer, Johanna M.
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Bode, Christoph
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Borchardt, Miriam
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Béal, Mathieu
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Deutscher Universitäts-Verlag GmbH
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Universität Rostock
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Competitive advantage : strategies, management and performance
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Gabler-Edition Wissenschaft / Marketing und Innovationsmanagement
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ECONIS (ZBW)
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1
Improving customer service : a path to competitive advantage
Caldwell, Cam
;
Anderson, Verl
- In:
Competitive advantage : strategies, management and …
,
(pp. 121-132)
.
2017
Persistent link: https://www.econbiz.de/10011732322
Saved in:
2
Kundenzufriedenheit durch additive Dienstleistungen : ein kaufphasenspezifischer Operationalisierungs- und Messansatz für industrielle Märkte
Kieffer, Sonja
-
2002
-
1. Auflage
Persistent link: https://www.econbiz.de/10001679708
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