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~person:"Berger, Sven C."
~person:"Narteh, Bedman"
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Search: subject_exact:"Massengeschäft von Banken"
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Personal banking
12
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7
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4
Dienstleistungsqualität
3
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Berger, Sven C.
Narteh, Bedman
Leichtfuß, Reinhold
11
Heinemann, Friedrich
10
Kleimeier, Stefanie
10
Oehler, Andreas
10
Rudolf, Markus
9
Sander, Harald
9
Schüler, Martin
9
Consoli, Davide
8
Cocca, Teodoro D.
7
Gropp, Reint
7
Kaltofen, Daniel
7
Mankila, Merja
7
Paul, Stephan
7
Peters, Anja
7
Stein, Stefan
7
Brown, Martin
6
Cohen, Andrew M.
6
Durkin, Mark
6
Kirschenmann, Karolin
6
Kočenda, Evžen
6
Nirschl, Marco
6
Spycher, Thomas
6
Uppal, Rajinder Kumar
6
Vojtek, Martin
6
Ben-David, Itzhak
5
Bikker, Jacob A.
5
Birru, Justin
5
Burgstaller, Johann
5
Cutcher, Leanne
5
Deuflhard, Florian
5
Farhi, Emmanuel
5
Hasan, Iftekhar
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Knüfermann, Markus
5
Leuvensteijn, Michiel van
5
Niemeyer, Vanessa
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Previtero, Alessandro
5
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African journal of economic and management studies : AJEMS
1
Bank-Praktiker : rechtssicher, revisionsfest, risikogerecht
1
Enterprise applications and services in the finance industry : 3. international workshop, FinanceCom 2007, Montreal, Canada, December 8, 2007 ; revised papers
1
International journal of emerging markets
1
Journal of financial services marketing : JFSM
1
Services marketing quarterly
1
SpringerLink / Bücher
1
Strukturwandel der Wertschöpfung im Bankgeschäft
1
The TQM journal : the international review of organizational improvement
1
The international journal of bank marketing : IJBM
1
Thunderbird international business review
1
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ECONIS (ZBW)
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1
Service fairness and customer behavioural intention : evidence from the Ghanaian banking industry
Narteh, Bedman
- In:
African journal of economic and management studies : AJEMS
7
(
2016
)
1
,
pp. 90-108
Persistent link: https://www.econbiz.de/10011560499
Saved in:
2
Does internal marketing influence employee loyalty? : evidence from the Ghanaian banking industry
Narteh, Bedman
;
Odoom, Raphael
- In:
Services marketing quarterly
36
(
2015
)
2
,
pp. 112-135
Persistent link: https://www.econbiz.de/10011290001
Saved in:
3
Customer satisfaction with retail banking services in Ghana
Narteh, Bedman
;
Kuada, John E.
- In:
Thunderbird international business review
56
(
2014
)
4
,
pp. 353-371
Persistent link: https://www.econbiz.de/10010400074
Saved in:
4
Key determinant factors for retail bank switching in Ghana
Narteh, Bedman
- In:
International journal of emerging markets
8
(
2013
)
4
,
pp. 409-427
Persistent link: https://www.econbiz.de/10010364232
Saved in:
5
Determinants of students' loyalty in the Ghanaian banking industry
Narteh, Bedman
- In:
The TQM journal : the international review of …
25
(
2013
)
2
,
pp. 153-169
Persistent link: https://www.econbiz.de/10009723916
Saved in:
6
Internal marketing and employee commitment : evicence from the Ghanaian banking industry
Narteh, Bedman
- In:
Journal of financial services marketing : JFSM
17
(
2012/13
)
4
,
pp. 284-300
Persistent link: https://www.econbiz.de/10009702512
Saved in:
7
An analysis of students' knowledge and choice criteria in retail bank selection in sub-Saharan Africa : the case of Ghana
Narteh, Bedman
;
Owusu-Frimpong, Nana
- In:
The international journal of bank marketing : IJBM
29
(
2011
)
5
,
pp. 373-397
Persistent link: https://www.econbiz.de/10009295803
Saved in:
8
Web 2.0 im Retail Banking : Einsatzmöglichkeiten, Praxisbeispiele und empirische Nutzeranalyse
Messerschmidt, Christian M.
-
2010
Evolution des Internets als Wegbereiter von Web 2.0 -- Privatkundengeschäft von Banken -- Darstellung der Web-2.0-Anwendungen -- Empirische Analyse der aktuellen Nutzung und der Nutzungswünsche -- Zusammenfassung.
Persistent link: https://www.econbiz.de/10014425035
Saved in:
9
Web 2.0 im Retail Banking : Einsatzmöglichkeiten, Praxisbeispiele und empirische Nutzeranalyse
Messerschmidt, Christian M.
;
Berger, Sven C.
;
Skiera, Bernd
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10008653967
Saved in:
10
Customer relationship management processes in retail banking : best practice and business value evaluation
Berger, Sven C.
;
Gensler, Sonja
;
Skiera, Bernd
;
Wiesel, …
- In:
Strukturwandel der Wertschöpfung im Bankgeschäft
,
(pp. 65-86)
.
2009
Persistent link: https://www.econbiz.de/10003903326
Saved in:
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