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~person:"Bhatt, Ruchi"
~person:"Jati, Handaru"
~subject:"AHP-Verfahren"
~subject:"Dienstleistungsqualität"
~subject:"Singapur"
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AHP-Verfahren
Dienstleistungsqualität
Singapur
Website
5
Service quality
3
AHP approach
2
Asia
2
Asien
2
Customer satisfaction
2
E-Government
2
E-commerce
2
E-government
2
Electronic Commerce
2
Kundenzufriedenheit
2
Online retailing
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Online-Handel
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ANOVA
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Airline
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Benutzerfreundlichkeit
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Bewertung
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Beziehungsmarketing
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Comparison
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Confirmatory Factor Analysis
1
Consumer behaviour
1
Customer Satisfaction
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E-Commerce Websites
1
E-Service Quality
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Evaluation
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Factor analysis
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Faktorenanalyse
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Fluggesellschaft
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Fuzzy sets
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Fuzzy-Set-Theorie
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Hong Kong
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India
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Indien
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Bhatt, Ruchi
Jati, Handaru
Law, Chun Hung Roberts
5
Carlson, Jamie
4
Dominic, P. D. D.
4
O'Cass, Aron
4
Bressolles, Grégory
3
Chawla, Deepak
3
Chen, Mu-Chen
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Khan, Mohammed Naved
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Law, Rob
3
Pandey, Shweta
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Aakash, Aakash
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Aggarwal, Aanchal
2
Aggarwal, Anu Gupta
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Bharati, Pratyush
2
Bouvain, Petra
2
Butaney, Gul T.
2
Chang, Kuo-chien
2
Chaudhury, Abhijit
2
Cobanoglu, Cihan
2
Dhingra, Sanjay
2
Fan, Qingji
2
Gera, Rajat
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Gupta, Shelly
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Hsu, Chia-lin
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Ishak, Asmai
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Kalia, Prateek
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Le Van Huy
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Menon, Balakrishnan
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International journal of business information systems : IJBIS
2
International journal of Indian culture and business management : IJICBM
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
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ECONIS (ZBW)
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Comparison of e-service quality of Indian e-commerce websites
Dhingra, Sanjay
;
Gupta, Shelly
;
Bhatt, Ruchi
- In:
International journal of Indian culture and business …
26
(
2022
)
3
,
pp. 407-426
Persistent link: https://www.econbiz.de/10014314185
Saved in:
2
A study of relationship among service quality of e-commerce websites, customer satisfaction, and purchase intention
Dhingra, Sanjay
;
Gupta, Shelly
;
Bhatt, Ruchi
- In:
International journal of e-business research : an …
16
(
2020
)
3
,
pp. 42-59
Persistent link: https://www.econbiz.de/10012302663
Saved in:
3
A comparison of Asian e-government websites quality : using a non-parametric test
Dominic, P. D. D.
;
Jati, Handaru
;
Sellappan, P.
;
Goh Kim Nee
- In:
International journal of business information systems : …
7
(
2011
)
2
,
pp. 220-246
Persistent link: https://www.econbiz.de/10008907819
Saved in:
4
Performance evaluation on quality of Asian e-government websites : an AHP approach
Dominic, P. D. D.
;
Jati, Handaru
;
Kannabiran, G.
- In:
International journal of business information systems : …
6
(
2010
)
2
,
pp. 219-239
Persistent link: https://www.econbiz.de/10008664060
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