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~person:"Bijl, Paul de"
~person:"Chang, Shuchih Ernest"
~person:"Chiang, Mei-hsin"
~subject:"Dienstleistungsqualität"
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Service quality, service value, customer satisfaction and behavioural intentions of internet telephony
Lin, Pei-chun
;
Chiang, Mei-hsin
- In:
International journal of services technology and management
15
(
2011
)
3/4
,
pp. 261-280
Persistent link: https://www.econbiz.de/10009235604
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