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~person:"Bilgihan, Anil"
~person:"Choi, Hyeyoon"
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Search: person:"Bujisic, Milos"
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Consumer behaviour
7
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7
Customer satisfaction
6
Dienstleistungsqualität
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6
Service quality
6
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3
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Bilgihan, Anil
Choi, Hyeyoon
Bujisic, Milos
21
Bogicevic, Vanja
10
Cobanoglu, Cihan
4
Parsa, H. G.
4
Yang, Wan
4
Kandampully, Jay
3
Li, Yizhi
3
Hutchinson, Joe
2
Liu, Qing
2
Smith, Scott
2
Sukhu, Anupama
2
Bilgihan, Cihan
1
Feinstein, Andrew Hale
1
Jarvis, Cheryl Burke
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Jovanovic, Verka
1
Kaplan, Andreas M.
1
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1
Lu, Can
1
Mattila, Anna
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McGinnis, Lee Phillip
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Nejad, Mohammad G.
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Obeidat, Wlla E.
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Rest, Jean-Pierre van der
1
Shukla, Yupal
1
Shuster, Barry K.
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Smith, Scott J.
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Van Riel, Allard C.R.
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International journal of contemporary hospitality management
1
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Journal of business research : JBR
1
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1
Journal of revenue and pricing management
1
Technological forecasting & social change : an international journal
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The journal of consumer marketing
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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Tourism review : the official journal of the AIEST
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ECONIS (ZBW)
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1
Service transformation : how can it be achieved?
Kandampully, Jay
;
Bilgihan, Anil
;
Bujisic, Milos
; …
- In:
Journal of business research : JBR
136
(
2021
),
pp. 219-228
Persistent link: https://www.econbiz.de/10012663292
Saved in:
2
Satisfaction and positive emotions : a comparison of the influence of hotel guests' beliefs and attitudes on their satisfaction and emotions
Sukhu, Anupama
;
Choi, Hyeyoon
;
Bujisic, Milos
; …
- In:
International journal of hospitality management
77
(
2019
),
pp. 51-63
Persistent link: https://www.econbiz.de/10011988431
Saved in:
3
Impact of computer-generated images on LODGSCAPE perceptions and visit intentions
Bogicevic, Vanja
;
Bujisic, Milos
;
Choi, Hyeyoon
;
Smith, …
- In:
Journal of hospitality marketing & management
26
(
2017
)
4
,
pp. 416-442
Persistent link: https://www.econbiz.de/10011707127
Saved in:
4
"Hobson's choice" servicescape : consumer anxiety and enjoyment
Bujisic, Milos
;
Bogicevic, Vanja
;
Yang, Wan
;
Cobanoglu, …
- In:
The journal of consumer marketing
34
(
2017
)
7
,
pp. 577-590
Persistent link: https://www.econbiz.de/10011808311
Saved in:
5
The impact of traveler-focused airport technology on traveler satisfaction
Bogicevic, Vanja
;
Bujisic, Milos
;
Bilgihan, Anil
;
Yang, Wan
- In:
Technological forecasting & social change : an …
123
(
2017
),
pp. 351-361
Persistent link: https://www.econbiz.de/10011898199
Saved in:
6
Subscribed content relationship between guest experience, personality characteristics, and satisfaction : moderating effect of extraversion and openness to experience
Bujisic, Milos
;
Bilgihan, Anil
;
Smith, Scott
- In:
Tourism analysis : an interdisciplinary tourism & …
20
(
2015
)
1
,
pp. 25-38
Persistent link: https://www.econbiz.de/10010516613
Saved in:
7
The effect of the type-pricing strategy on perceived price fairness and behavioral outcomes in beverage establishments
Bujisic, Milos
;
Bilgihan, Anil
;
Hutchinson, Joe
- In:
Journal of revenue and pricing management
13
(
2014
)
1
,
pp. 35-60
Persistent link: https://www.econbiz.de/10010349037
Saved in:
8
Not all smiles are created equal : investigating the effects of display authenticity and service relationship on customer tipping behavior
Bujisic, Milos
;
Wu, Luorong
;
Mattila, Anna
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 293-306
Persistent link: https://www.econbiz.de/10010250181
Saved in:
9
Airport service quality drivers of passenger satisfaction
Bogicevic, Vanja
;
Yang, Wan
;
Bilgihan, Anil
;
Bujisic, Milos
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
4
,
pp. 3-18
Persistent link: https://www.econbiz.de/10010226571
Saved in:
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