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~person:"Bloemer, Johanna M."
~person:"Briggs, Elten"
~subject:"Dienstleistungsqualität"
~subject:"United Kingdom"
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Search: subject_exact:"Arbeitszufriedenheit"
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Dienstleistungsqualität
United Kingdom
Arbeitszufriedenheit
5
Job satisfaction
5
Customer satisfaction
4
Kundenzufriedenheit
4
Service quality
4
Salespeople
3
Verkaufspersonal
3
Beziehungsmarketing
2
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Satisfaction
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Zufriedenheit
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Bank
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Betrieblicher Konflikt
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Business services
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Call centre
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Callcenter
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Economic satisfaction
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Retail trade
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SERV*OR
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Service orientation
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Bloemer, Johanna M.
Briggs, Elten
Bryson, Alex
34
Green, Francis
12
Tansel, Aysıt
11
White, Michael
11
Haile, Getinet Astatike
10
Shields, Michael
10
Sloane, Peter J.
10
Theodossiou, Ioannis
9
Cappellari, Lorenzo
8
Forth, John
8
Karatepe, Osman M.
8
Lordan, Grace
8
Lucifora, Claudio
8
Pischke, Jörn-Steffen
8
Addison, John T.
7
Clark, Andrew E.
7
Drydakis, Nick
7
Gazioğlu, Şaziye
7
Belfield, Clive R.
6
Ferrer-i-Carbonell, Ada
6
Heywood, John S.
6
Jones, Melanie K.
6
Rod, Michel
6
Saridakis, George
6
Wheatley Price, Stephen
6
Ashill, Nicholas J.
5
Georgellis, Yannis
5
Mumford, Karen
5
Oswald, Andrew J.
5
Powdthavee, Nattavudh
5
Tumen, Semih
5
Zeydanli, Tugba
5
Bellmann, Lutz
4
Benz, Matthias
4
Burchell, Brendan
4
Gallie, Duncan
4
Hübler, Olaf
4
Jones, Richard J.
4
Kim, Woo Gon
4
McGuinness, Séamus
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The service industries journal
2
Journal of business research : JBR
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
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1
Linking organizational service orientation to retailer profitability : insights from the service-profit chain
Briggs, Elten
;
Deretti, Sandro
;
Kato, Heitor T.
- In:
Journal of business research : JBR
107
(
2020
),
pp. 271-278
Persistent link: https://www.econbiz.de/10012156757
Saved in:
2
A framework of satisfaction for continually delivered business services
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 112-122
Persistent link: https://www.econbiz.de/10011539353
Saved in:
3
Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Saved in:
4
Job quality in the customer contact centre : conceptual foundation and scale development
Dun, Zanna van
;
Bloemer, Johanna M.
;
Henseler, Jörg
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 171-196
Persistent link: https://www.econbiz.de/10009427692
Saved in:
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