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~person:"Blomquist, Nils Sören"
~person:"Osborne, Stephen P."
~source:"econis"
~subject:"Dienstleistungsmanagement"
~subject:"Lean Management"
~type_genre:"Aufsatz in Zeitschrift"
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Dienstleistungsmanagement
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Blomquist, Nils Sören
Osborne, Stephen P.
Radnor, Zoe
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Public management review
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British journal of management : BJM
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ECONIS (ZBW)
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Operationalizing co-production in public services delivery : the contribution of service blueprinting
Radnor, Zoe
;
Osborne, Stephen P.
;
Kinder, Tony
;
Mutton, Jean
- In:
Public management review
16
(
2014
)
3
,
pp. 402-423
Persistent link: https://www.econbiz.de/10010346530
Saved in:
2
It takes two to tango? : understanding the co-production of public services by integrating the services management and public administration perspectives
Osborne, Stephen P.
;
Strokosch, Kirsty
- In:
British journal of management : BJM
24
(
2013
),
pp. 31-47
Persistent link: https://www.econbiz.de/10010125849
Saved in:
3
Lean : a failed theory for public services?
Radnor, Zoe
;
Osborne, Stephen P.
- In:
Public management review
15
(
2013
)
2
,
pp. 265-287
Persistent link: https://www.econbiz.de/10009727926
Saved in:
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