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~person:"Boateng, Henry"
~person:"Chatha, Kamran Ali"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Beziehungsmarketing
2
Consumer behaviour
2
Customer integration
2
Customer participation
2
Customer satisfaction
2
Konsumentenverhalten
2
Kundenintegration
2
Relationship marketing
2
Customer education
1
Customer participation value
1
Customer participation worth
1
Customer service
1
Dienstleistung
1
Dienstleistungsqualität
1
Empirical research
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Healthcare
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Kundenservice
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Modularisierung
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Modularity
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Quality management
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Qualitätsmanagement
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Service delivery
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Service design
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Services
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Boateng, Henry
Chatha, Kamran Ali
Dong, Beibei
5
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5
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3
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3
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Journal of retailing and consumer services
1
Journal of service theory and practice
1
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ECONIS (ZBW)
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1
Examining the relationship between customer bonding,
customer
participation
, and customer satisfaction
Yi, Ho Taek
;
Yeo, Chankoo
;
Amenuvor, Fortune Edem
; …
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012648843
Saved in:
2
Antecedents and consequences of effective
customer
participation
: the role of customer education and service modularity
Shah, Syed Aamir Ali
;
Jajja, Muhammad Shakeel Sadiq
; …
- In:
Journal of service theory and practice
33
(
2023
)
5
,
pp. 697-720
Persistent link: https://www.econbiz.de/10014339773
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