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~person:"Borgh, Michel van der"
~subject:"role balance theory"
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Balancing frontliners' customer- and coworker-directed behaviors when serving business customers
Borgh, Michel van der
;
Jong, Ad de
;
Nijssen, E. J.
- In:
Journal of service research
22
(
2019
)
3
,
pp. 323-344
Persistent link: https://www.econbiz.de/10012126428
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