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~person:"Bradley, Graham L."
~subject:"Online retailing"
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Online retailing
Internet marketing
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Online-Handel
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Online-Marketing
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Social web
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Virales Marketing
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Consumer behaviour
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Customer satisfaction
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Dienstleistungsqualität
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Confidence
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E-WOM
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Hotel industry
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Online hotel reviews
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Online reviews
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Bradley, Graham L.
Law, Chun Hung Roberts
12
Hajli, Nick
8
Dwivedi, Yogesh Kumar
6
Liang, Sai
6
Turban, Efraim
6
Akram, Umair
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Heinemann, Gerrit
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Holland, Heinrich
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Tan, Yong
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Benbasat, Izak
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Dennis, Alan
4
Emrich, Oliver
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Kumar, Vikas
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Lin, Zhangxi
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Liu, Xianwei
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Martinez, Luis F.
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Pavlou, Paul A.
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Scarsini, Marco
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Viswanathan, Siva
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Ye, Qiang
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Abed, Salma S.
3
Adjei, Mavis T.
3
Aggarwal, Rohit
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Aslam, Wajeeha
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Ba, Sulin
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Chen, Ying-Ju
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Cheng, Xusen
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Dennis, Charles
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Duan, Wenjing
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Duch-Brown, Néstor
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Ertz, Myriam
3
Filieri, Raffaele
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Ghasemkhani, Hossein
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Ghose, Anindya
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Hackl, Franz
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Haug, Kathrin
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Holsing, Christian
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International journal of contemporary hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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A "Triple A" typology of responding to negative consumer-generated online reviews
Sparks, Beverley
;
Bradley, Graham L.
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
6
,
pp. 719-745
Persistent link: https://www.econbiz.de/10011736938
Saved in:
2
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley
;
So, Kevin Kam Fung
;
Bradley, Graham L.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Saved in:
3
The stress of anonymous online reviews: a conceptual model and research agenda
Bradley, Graham L.
;
Sparks, Beverley
;
Weber, Karin
- In:
International journal of contemporary hospitality management
27
(
2015
)
5
,
pp. 739-755
Persistent link: https://www.econbiz.de/10011405107
Saved in:
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