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~person:"Brudenall, Peter"
~person:"Van den Poel, Dirk"
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Brudenall, Peter
Van den Poel, Dirk
Becker, Lars
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Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
3
The secure online business handbook : a practical guide to risk management and business continuity
2
Decision support systems : DSS ; the international journal
1
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ECONIS (ZBW)
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Improving customer attrition prediction by integrating emotions from client/company interaction emails and evaluating multiple classifiers
Coussement, Kristof
(
contributor
); …
-
2008
Persistent link: https://www.econbiz.de/10003787798
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2
Improving customer complaint management by automatic email classification using linguistic style features as predictors
Coussement, Kristof
;
Van den Poel, Dirk
- In:
Decision support systems : DSS ; the international journal
44
(
2007/08
)
4
,
pp. 870-882
Persistent link: https://www.econbiz.de/10003670799
Saved in:
3
Integrating the voice of customers through call center emails into a decision support system for churn prediction
Coussement, Kristof
(
contributor
); …
-
2008
Persistent link: https://www.econbiz.de/10003649170
Saved in:
4
Improving customer complaint management by automatic email classification using linguistic style features as predictors
Coussement, Kristof
(
contributor
); …
-
2007
Persistent link: https://www.econbiz.de/10003581336
Saved in:
5
Phishing, pharming and the requirement for strong user authentication
Gorge, Mathieu
;
Brudenall, Peter
- In:
The secure online business handbook : a practical guide …
,
(pp. 91-94)
.
2006
Persistent link: https://www.econbiz.de/10003641329
Saved in:
6
UK anti-spam regulations begin to bite
Brudenall, Peter
;
Halpin, Ruth
- In:
The secure online business handbook : a practical guide …
,
(pp. 95-98)
.
2006
Persistent link: https://www.econbiz.de/10003641332
Saved in:
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