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~person:"Bufquin, Diego"
~person:"Mohsin, Asad"
~person:"Ok, Chihyung"
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Tourism employees
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Bufquin, Diego
Mohsin, Asad
Ok, Chihyung
Karatepe, Osman M.
51
Jung, Hyo Sun
12
Yoon, Hye Hyun
12
Kim, Peter Beomcheol
8
Kim, Taegoo
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Hon, Alice H. Y.
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International journal of hospitality management
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
2
International journal of contemporary hospitality management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Tourism management : research, policies, practice
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ECONIS (ZBW)
15
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1
Mind the gap : a critical reflection on hotel employee turnover
Mohsin, Asad
;
Brochado, Ana
;
Rodrigues, Helena
- In:
International journal of contemporary hospitality management
35
(
2023
)
7
,
pp. 2481-2495
Persistent link: https://www.econbiz.de/10014314795
Saved in:
2
A qualitative assessment of hotel employee engagement in anti-human-trafficking initiatives
Zhang, Tingting
;
Ronzoni, Giulio
;
Medeiros, Marcos
; …
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013185202
Saved in:
3
Employee work status, mental health, substance use, and career turnover intentions : an examination of restaurant employees during COVID-19
Bufquin, Diego
;
Park, Jeong-Yeol
;
Back, Robin M.
; …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435882
Saved in:
4
The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior : a moderated mediation model
Orlowski, Marissa
;
Bufquin, Diego
;
Nalley, Michael E.
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 261-275
Persistent link: https://www.econbiz.de/10012520151
Saved in:
5
Determinants of hotel guests' service experiences : an examination of differences between lifestyle and traditional hotels
Baek, Jooa
;
Choe, Yeongbae
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 88-105
Persistent link: https://www.econbiz.de/10012256119
Saved in:
6
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
7
The influence of restaurant co-workers' perceived warmth and competence on employees' turnover intentions : the mediating role of job attitudes
Bufquin, Diego
;
DiPietro, Robin B.
;
Orlowski, Marissa
; …
- In:
International journal of hospitality management
60
(
2017
),
pp. 13-22
Persistent link: https://www.econbiz.de/10011640207
Saved in:
8
How willing/unwilling are luxury hotels' staff to be empowered? A case of East Malaysia
Andi Tamsang Binti Andi Kele
;
Mohsin, Asad
;
Lengler, Jorge
- In:
Tourism management perspectives : TMP
22
(
2017
),
pp. 44-53
Persistent link: https://www.econbiz.de/10011706035
Saved in:
9
Hotel employee work engagement and its consequences
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 133-166
Persistent link: https://www.econbiz.de/10011453982
Saved in:
10
Staff turnover in hotels : exploring the quadratic and linear relationships
Mohsin, Asad
;
Lengler, Jorge
;
Aguzzoli, Roberta
- In:
Tourism management : research, policies, practice
51
(
2015
),
pp. 35-48
Persistent link: https://www.econbiz.de/10011414882
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