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~person:"Carbonell, Pilar"
~person:"Helmig, Bernd"
~subject:"Dienstleistung"
~subject:"Empirical method"
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Search: subject:"Beziehungsmarketing"
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Dienstleistung
Empirical method
Beziehungsmarketing
21
Relationship marketing
21
Hospital
11
Krankenhaus
11
Deutschland
8
Germany
8
Dienstleistungsqualität
5
Nonprofit marketing
5
Nonprofit-Marketing
5
Service quality
5
Dienstleistungsmarketing
4
Qualitätsmanagement
4
Services marketing
4
Consumer behaviour
3
Customer integration
3
Estimation
3
Innovation
3
Konsumentenverhalten
3
Kundenintegration
3
Market research
3
Marktforschung
3
Nonprofit organization
3
Nonprofit-Organisation
3
Schätzung
3
Baden-Württemberg
2
Brand
2
Customer involvement
2
Customer satisfaction
2
Fundraising
2
Information use
2
Kundenzufriedenheit
2
Markenartikel
2
Markentreue
2
Marketing management
2
Marketingmanagement
2
New service performance
2
Patienten
2
Patients
2
Quality management
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German
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Carbonell, Pilar
Helmig, Bernd
Stauss, Bernd
8
Bruhn, Manfred
7
Bitner, Mary Jo
6
McColl-Kennedy, Janet R.
6
Corsten, Hans
5
Edvardsson, Bo
5
Gremler, Dwayne D.
5
Gustafsson, Anders
5
Homburg, Christian
5
Jaakkola, Elina
5
Grönroos, Christian
4
Roschk, Holger
4
Vargo, Stephen L.
4
Witell, Lars
4
Zeithaml, Valarie A.
4
Benoit, Sabine
3
Büttgen, Marion
3
Gouthier, Matthias H. J.
3
Helkkula, Anu
3
Huang, Ming-Hui
3
Lentz, Patrick
3
Lusch, Robert F.
3
Mühlbacher, Hans
3
Reichwald, Ralf
3
Russell-Bennett, Rebekah
3
Rust, Roland T.
3
Schaller, Christian
3
Smith, Alan D.
3
Stock, Ruth
3
Stuhlmann, Stephan
3
Walsh, Gianfranco
3
Aarikka-Stenroos, Leena
2
Aksoy, Lerzan
2
Ballantyne, David
2
Bauer, Hans H.
2
Benkenstein, Martin
2
Coenen, Christian
2
Dev, Chekitan S.
2
Diehl, Saskia
2
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Freiburger betriebswirtschaftliche Diskussionsbeiträge
1
Management von Kundenbeziehungen : Perspektiven - Analysen - Strategien - Instrumente : Manfred Bruhn zum 60. Geburtstag
1
The journal of business & industrial marketing
1
The journal of product innovation management : an international publication of the Product Development & Management Association
1
Source
All
ECONIS (ZBW)
4
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1
Antecedents and consequences of using information from customers involved in new service development
Carbonell, Pilar
;
Rodriguez-Escudero, Ana-Isabel
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 112-122
Persistent link: https://www.econbiz.de/10010248165
Saved in:
2
Management von Nonprofit-Beziehungen : ein Service Value Chain-orientierter Ansatz
Boenigk, Silke
;
Helmig, Bernd
- In:
Management von Kundenbeziehungen : Perspektiven - …
,
(pp. 229-249)
.
2010
Persistent link: https://www.econbiz.de/10003934318
Saved in:
3
Customer involvement in new service development : an examination of antecedents and outcomes
Carbonell, Pilar
;
Rodríguez-Escudero, Ana I.
;
Pujari, …
- In:
The journal of product innovation management : an …
26
(
2009
)
5
,
pp. 536-550
Persistent link: https://www.econbiz.de/10003883623
Saved in:
4
Qualität von Krankenhausleistungen und Kundenbeziehungen
Helmig, Bernd
;
Dietrich, Martin
-
2000
Persistent link: https://www.econbiz.de/10001528671
Saved in:
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