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~person:"Chaijani, Milad Hooshmand"
~person:"Confete, Ilenia"
~subject:"Customer retention"
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Customer retention
Beziehungsmarketing
2
Consumer behaviour
2
Customer loyalty
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Customer satisfaction
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Customer value
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Konsumentenverhalten
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Kundenbindung
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Kundenwert
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Airbnb
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Chaijani, Milad Hooshmand
Confete, Ilenia
Becker, Roman
7
Daschmann, Gregor
7
Giloth, Mathias
2
Ou, Yi-chun
2
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International journal of hospitality management
1
Journal of business research : JBR
1
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ECONIS (ZBW)
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How self-gratification and social values shape revisit intention and customer loyalty of Airbnb customers
Tajeddini, Kayhan
;
Gamage, Thilini Chathurika
;
Ul …
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013266150
Saved in:
2
To be or not to be (loyal) : is there a recipe for customer loyalty in the B2B context?
Russo, Ivan
;
Confete, Ilenia
;
Gligor, David M.
;
Autry, …
- In:
Journal of business research : JBR
69
(
2016
)
2
,
pp. 888-896
Persistent link: https://www.econbiz.de/10011436340
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