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~person:"Chaker, Nawar N."
~person:"Friend, Scott B."
~person:"Kraus, Florian"
~subject:"Beziehungsmarketing"
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Search: subject_exact:"Vertriebsmitarbeiterinnen"
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Beziehungsmarketing
Salespeople
48
Verkaufspersonal
48
Selling
19
Verkauf
19
Relationship marketing
15
Arbeitszufriedenheit
7
Job satisfaction
7
Consumer behaviour
6
Customer satisfaction
6
Employee retention
6
Konsumentenverhalten
6
Kundenzufriedenheit
6
Mitarbeiterbindung
6
Social Web
6
Social web
6
B-to-B-Marketing
5
Business-to-business marketing
5
Sales
5
Arbeitsleistung
4
Arbeitsverhalten
4
Customer service
4
Führungskräfte
4
Job performance
4
Kundenservice
4
Managers
4
Sales performance
4
Salesperson performance
4
Work behaviour
4
Absatz
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Außendienst
3
Business ethics
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Emotion
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Field sales force
3
Führungsstil
3
Leadership style
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Measurement
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Messung
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Personality psychology
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Chaker, Nawar N.
Friend, Scott B.
Kraus, Florian
Agnihotri, Raj
14
Itani, Omar S.
12
Singh, Ramendra
12
Homburg, Christian
10
Schwepker, Charles H. <Jr.>
10
Wieseke, Jan
10
Alavi, Sascha
9
Ahearne, Michael
8
Rapp, Adam
8
Schmitz, Christian
8
Rodriguez, Michael
7
Zablah, Alex R.
7
Bush, Alan J.
6
Habel, Johannes
6
Lam, Son K.
6
Moncrief, William C.
6
Terho, Harri
6
Essl, Andrea
5
Guenzi, Paolo
5
Haas, Alexander
5
Jaramillo, Fernando
5
Jones, Eli
5
Klarmann, Martin
5
Kosfeld, Michael
5
Koshy, Abraham
5
Kröll, Markus
5
Müller, Michael
5
Pullins, Ellen
5
Tanner, John F.
5
Udayana, Ida Bagus Nyoman
5
Bolander, Willy
4
Brown, Tom
4
Folse, Judith Anne Garretson
4
Good, Megan C.
4
Hochstein, Bryan
4
Hughes, Douglas E.
4
Iyer, Rajesh
4
Johlke, Mark C.
4
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Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of personal selling & sales management
3
The journal of personal selling & sales management : JPSSM
3
Journal of business research : JBR
2
Journal of the Academy of Marketing Science
2
Decision sciences
1
Schmalenbach business review : sbr
1
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ECONIS (ZBW)
15
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1
Sales technology research : a review and future research agenda
Agnihotri, Raj
;
Chaker, Nawar N.
;
Dugan, Riley
;
Galvan, …
- In:
Journal of personal selling & sales management
43
(
2023
)
4
,
pp. 307-335
Persistent link: https://www.econbiz.de/10014447833
Saved in:
2
Customer-focused voice and rule-breaking in the frontlines
Gazzoli, Gabriel
;
Chaker, Nawar N.
;
Zablah, Alex R.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
2
,
pp. 388-409
Persistent link: https://www.econbiz.de/10012819765
Saved in:
3
Drivers and performance implications of frontline employees' social capital development and maintenance : the role of online social networks
Agnihotri, Raj
;
Mani, Sudha
;
Chaker, Nawar N.
; …
- In:
Decision sciences
53
(
2022
)
1
,
pp. 181-215
Persistent link: https://www.econbiz.de/10013164986
Saved in:
4
Inside sales social media use and its strategic implications for salesperson-customer digital engagement and performance
Chaker, Nawar N.
;
Nowlin, Edward L.
;
Pivonka, Maxwell T.
; …
- In:
Industrial marketing management : the international …
100
(
2022
),
pp. 127-144
Persistent link: https://www.econbiz.de/10013206400
Saved in:
5
Can customer loyalty to a salesperson be harmful? : examining customer perceptions of salesperson emotional labor strategies post ethical transgressions
Chaker, Nawar N.
;
Beeler, Lisa L.
;
Delpechitre, Duleep
- In:
Industrial marketing management : the international …
96
(
2021
),
pp. 238-253
Persistent link: https://www.econbiz.de/10013194581
Saved in:
6
"Because you are a part of me" : assessing the effects of salesperson social media use on job outcomes and the moderating roles of moral identity and gender
Itani, Omar S.
;
Kalra, Ashish
;
Chaker, Nawar N.
;
Rakesh …
- In:
Industrial marketing management : the international …
98
(
2021
),
pp. 283-298
Persistent link: https://www.econbiz.de/10013206371
Saved in:
7
The divergent effects of organizational identification on salesperson and customer outcomes in a friend-selling context
Beeler, Lisa L.
;
Chaker, Nawar N.
;
Gala, Prachi
; …
- In:
Journal of personal selling & sales management
40
(
2020
)
2
,
pp. 95-113
Persistent link: https://www.econbiz.de/10012260098
Saved in:
8
Assessments of equivocal salesperson behavior and their influences on the quality of buyer-seller relationships
Crosno, Jody
;
Dahlstrom, Robert
;
Friend, Scott B.
- In:
Journal of personal selling & sales management
40
(
2020
)
3
,
pp. 161-179
Persistent link: https://www.econbiz.de/10012313070
Saved in:
9
Propensity to trust salespeople : a contingent multilevel-multisource examination
Friend, Scott B.
;
Johnson, Jeff S.
;
Sohi, Ravipreet S.
- In:
Journal of business research : JBR
83
(
2018
),
pp. 1-9
Persistent link: https://www.econbiz.de/10011775837
Saved in:
10
Customer value co-creation behavior : a dyadic exploration of the influence of salesperson emotional intelligence on customer participation and citizenship behavior
Delpechitre, Duleeep
;
Beeler-Connelly, Lisa L.
;
Chaker, …
- In:
Journal of business research : JBR
92
(
2018
),
pp. 9-24
Persistent link: https://www.econbiz.de/10011925237
Saved in:
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