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~person:"Chawla, Deepak"
~person:"McAdam, Rodney"
~person:"Serenko, Alexander"
~subject:"Performance management"
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International journal of knowledge management studies : IJKMS
1
Proceedings of the 12th European Conference on Knowledge Management ; Vol. 2
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ECONIS (ZBW)
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Knowledge
management
and performance improvement in Indian organisations
Joshi, Himanshu
;
Chawla, Deepak
- In:
International journal of knowledge management studies : …
9
(
2018
)
2
,
pp. 164-180
Persistent link: https://www.econbiz.de/10011874964
Saved in:
2
Scope of
knowledge
management
for improving performance in call centre service delivery
Pandey, Pushkal
;
Moffett, Sandra
;
McAdam, Rodney
-
2011
Persistent link: https://www.econbiz.de/10009717415
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