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~person:"Chen, Kuen-Suan"
~subject:"Deutschland"
~subject:"Quality management"
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Deutschland
Quality management
Fuzzy sets
4
Fuzzy-Set-Theorie
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Performance measurement
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Performance-Messung
4
Qualitätsmanagement
3
Customer satisfaction
2
Kundenzufriedenheit
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CALL system
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E-Learning
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One-sided specification
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Performance management
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Service quality
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Six sigma quality index
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Uncertain data
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competitiveness
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customer satisfaticton
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fuzzy estimation
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fuzzy judgement
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fuzzy linguistic scale
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fuzzy linguistics
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influence index
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performance evaluation matrix
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performance improvement effectiveness
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right-sided confidence interval
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satisfaction index
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Chen, Kuen-Suan
Shahin, Arash
8
Zülch, Henning
8
Palme, Moritz
7
Raab, Wolfgang
6
Tarí, Juan José
6
Dahlgaard, Jens Jörn
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Everling, Oliver
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Günther, Edeltraud
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Jost, Sébastien
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Lackner, Mario
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Nurul Fadly Habidin
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Pantouvakis, Angelos
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Rosenthal, Johannes
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Svensson, Göran
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Adolph, Thomas
3
Ahuja, Inderpreet Singh
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Auni Fatin Nadia Chiek Desa
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Bessler, Wolfgang
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Chiarini, Andrea
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Dirksen, Alexander
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Elwardi, Badr
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En-Nhaili, Ahmed
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Farah Izzaida Mohd Zamri
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Fitzenberger, Bernd
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International journal of production economics
1
International journal of production research
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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Fuzzy judgement model for assessment of improvement effectiveness to performance of processing characteristics
Chen, Kuen-Suan
;
Lai, Yuan-Lung
;
Huang, Ming-Chieh
; …
- In:
International journal of production research
61
(
2023
)
5
,
pp. 1591-1605
Persistent link: https://www.econbiz.de/10014227047
Saved in:
2
Developing one-sided specification six-sigma fuzzy quality index and testing model to measure the process performance of fuzzy information
Chen, Kuen-Suan
;
Wang, Ching-Hsin
;
Tan, Kim Hua
;
Chiu, …
- In:
International journal of production economics
208
(
2019
),
pp. 560-565
Persistent link: https://www.econbiz.de/10011994290
Saved in:
3
Determining critical service quality from the view of performance influence
Wang, Kung-Jeng
;
Chang, Tsang-Chuan
;
Chen, Kuen-Suan
- In:
Total quality management & business excellence : an …
26
(
2015
)
3/4
,
pp. 368-384
Persistent link: https://www.econbiz.de/10011300174
Saved in:
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