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~person:"Cobble, Dorothy Sue"
~person:"Jung, Hyo Sun"
~person:"Ok, Chihyung"
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Tourism employees
22
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22
Hotel industry
16
Hotellerie
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Arbeitszufriedenheit
13
Job satisfaction
13
Arbeitsverhalten
8
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Cobble, Dorothy Sue
Jung, Hyo Sun
Ok, Chihyung
Karatepe, Osman M.
51
Yoon, Hye Hyun
12
Kim, Peter Beomcheol
8
Kim, Taegoo
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Lee, JungHoon
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Han, Heesup
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International journal of hospitality management
7
International journal of contemporary hospitality management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
2
Service business
2
ILR review : the journal of work and policy
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The Working Class in American History
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The service industries journal
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The working class in American history
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Tourism management : research, policies, practice
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ECONIS (ZBW)
22
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1
COVID-19 : the effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics
Jung, Hyo Sun
;
Jung, Yoon Sik
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012425022
Saved in:
2
Determinants of hotel guests' service experiences : an examination of differences between lifestyle and traditional hotels
Baek, Jooa
;
Choe, Yeongbae
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 88-105
Persistent link: https://www.econbiz.de/10012256119
Saved in:
3
How does workplace harassment influence the employees' response in a deluxe hotel?
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
The service industries journal
39
(
2019
)
11/12
,
pp. 877-900
Persistent link: https://www.econbiz.de/10012205869
Saved in:
4
Emotional contagion and collective commitment among leaders and team members in deluxe hotel
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
Service business
13
(
2019
)
4
,
pp. 737-754
Persistent link: https://www.econbiz.de/10012124446
Saved in:
5
Improving frontline service employees' innovative behavior using conflict management in the hospitality industry : the mediating role of engagement
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 498-507
Persistent link: https://www.econbiz.de/10011903598
Saved in:
6
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
7
Error management culture and turnover intent among food and beverage employees in deluxe hotels : the mediating effect of job satisfaction
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
Service business
11
(
2017
)
4
,
pp. 785-802
Persistent link: https://www.econbiz.de/10011915008
Saved in:
8
What does work meaning to hospitality employees? : the effects of meaningful work on employees' organizational commitment ; the mediating role of job engagement
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
53
(
2016
),
pp. 59-68
Persistent link: https://www.econbiz.de/10011443024
Saved in:
9
Hotel employee work engagement and its consequences
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 133-166
Persistent link: https://www.econbiz.de/10011453982
Saved in:
10
Why is employees' emotional intelligence important? : the effects of EI on stress-coping styles and job satisfaction in the hospitality industry
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of contemporary hospitality management
28
(
2016
)
8
,
pp. 1649-1675
Persistent link: https://www.econbiz.de/10011613983
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