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~person:"Coelho, Filipe"
~person:"Gheshlaghi, Mahnaz"
~subject:"Arbeitsverhalten"
~subject:"Creativity"
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Arbeitsverhalten
Creativity
Dienstleistungsberufe
5
Service workers
5
Kreativität
3
Personality psychology
2
Persönlichkeitspsychologie
2
Arbeitsgestaltung
1
Arbeitskräfte
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Arbeitsleistung
1
Arbeitszufriedenheit
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Beziehungsmarketing
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Customer service
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Frontline service employees
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Job design
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Kundenservice
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Relationship marketing
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Self-managed service climate
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Service industry
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Social values
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Soziale Werte
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Coelho, Filipe
Gheshlaghi, Mahnaz
Sousa, Carlos M. P.
3
Golubovskaya, Maria
2
Harris, Lloyd C.
2
Keating, Byron
2
Sahadev, Sunil
2
Solnet, David
2
Subramony, Mahesh
2
Witheriff, Melissa
2
Ameijde, Maaike van
1
Anaza, Nwamaka A.
1
Arli, Denni
1
Augusto, Mário Gomes
1
Bartikowski, Boris
1
Beatty, Sharon E.
1
Becker, Laura
1
Becker-Özcamlica, Hürrem
1
Bonn, Mark Andrew
1
Bove, Liliana L.
1
Bowen, David E.
1
Brady, Michael K.
1
Büttgen, Marion
1
Cheung, Francis Yue-Lok
1
Cho, Meehee
1
Christian, Michael S.
1
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1
Danaher, Tracey S.
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Dewettinck, Koen
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Disse, Isabel Kittyma
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Ertz, Elias
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1
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1
Field, Joy M.
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Ge, Hong
1
Goussinsky, Ruhama
1
Gouthier, Matthias H. J.
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European journal of marketing : EJM
1
International journal of selection and assessment
1
Journal of retailing and consumer services
1
Journal of service research : JSR
1
The international journal of human resource management
1
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ECONIS (ZBW)
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1
Creating an effective self-managed service climate for frontline service employees
Van Esch, Patrick
;
Arli, Denni
;
Gheshlaghi, Mahnaz
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012305212
Saved in:
2
Personality and the creativity of frontline service employees : linear and curvilinear effects
Coelho, Filipe
;
Lages, Cristiana R.
;
Sousa, Carlos M. P.
- In:
The international journal of human resource management
29
(
2018
)
17
,
pp. 2580-2607
Persistent link: https://www.econbiz.de/10011950935
Saved in:
3
Personal values, autonomy, and self-efficacy : evidence from frontline service employees
Sousa, Carlos M. P.
;
Coelho, Filipe
;
Guillamon-Saorin, …
- In:
International journal of selection and assessment
20
(
2012
)
2
,
pp. 159-170
Persistent link: https://www.econbiz.de/10009570103
Saved in:
4
From personal values to creativity : evidence from frontline service employees
Sousa, Carlos M. P.
;
Coelho, Filipe
- In:
European journal of marketing : EJM
45
(
2011
)
7/8
,
pp. 1029-1050
Persistent link: https://www.econbiz.de/10009267056
Saved in:
5
Job characteristics and the creativity of frontline service employees
Coelho, Filipe
;
Augusto, Mário Gomes
- In:
Journal of service research : JSR
13
(
2010
)
4
,
pp. 426-438
Persistent link: https://www.econbiz.de/10008736072
Saved in:
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