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~person:"Coelho, Filipe"
~person:"Gheshlaghi, Mahnaz"
~subject:"Creativity"
~subject:"Job performance"
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Creativity
Job performance
Dienstleistungsberufe
5
Service workers
5
Kreativität
3
Personality psychology
2
Persönlichkeitspsychologie
2
Arbeitsgestaltung
1
Arbeitskräfte
1
Arbeitsleistung
1
Arbeitsverhalten
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Arbeitszufriedenheit
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Bank
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Beziehungsmarketing
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Dienstleistungsqualität
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Employee empowerment
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Employee retention
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Frontline service employees
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Gesundheitsversorgung
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Health care
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Job design
1
Job satisfaction
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Kundenservice
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Mitarbeiterbindung
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Occupational qualification
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Qualifikation
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Relationship marketing
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Self-managed service climate
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Service industry
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Service quality
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Social values
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Soziale Werte
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Variety
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Coelho, Filipe
Gheshlaghi, Mahnaz
Sousa, Carlos M. P.
3
Arli, Denni
1
Artis, Andrew
1
Augusto, Mário Gomes
1
Brown, Tom
1
Chen, Ziguang
1
Danaher, Peter J.
1
Danaher, Tracey S.
1
Fahn, Matthias
1
Gouthier, Matthias H. J.
1
Grant, Adam M.
1
Guillamon-Saorin, Encarna
1
Harris, Eric G.
1
Harris, Lloyd C.
1
He, Hongwei
1
Hinding, Barbara
1
Hu, Qing
1
Huo, Yuanyuan
1
Kastner, Michael
1
King, Brian
1
Lages, Cristiana R.
1
Lam, Wing
1
Mathies, Christine
1
Mowen, John C.
1
Ngo, Liem Viet
1
Prentice, Catherine
1
Rhein, Miriam
1
Sok, Keo Mony
1
Sok, Phyra
1
Sonnentag, Sabine
1
Spanowski, Marion Andrea
1
Sun, Hongwei
1
Van Esch, Patrick
1
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European journal of marketing : EJM
1
International journal of selection and assessment
1
Journal of retailing and consumer services
1
Journal of service research : JSR
1
The international journal of human resource management
1
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ECONIS (ZBW)
5
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1
Creating an effective self-managed service climate for frontline service employees
Van Esch, Patrick
;
Arli, Denni
;
Gheshlaghi, Mahnaz
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012305212
Saved in:
2
Personality and the creativity of frontline service employees : linear and curvilinear effects
Coelho, Filipe
;
Lages, Cristiana R.
;
Sousa, Carlos M. P.
- In:
The international journal of human resource management
29
(
2018
)
17
,
pp. 2580-2607
Persistent link: https://www.econbiz.de/10011950935
Saved in:
3
Personal values, autonomy, and self-efficacy : evidence from frontline service employees
Sousa, Carlos M. P.
;
Coelho, Filipe
;
Guillamon-Saorin, …
- In:
International journal of selection and assessment
20
(
2012
)
2
,
pp. 159-170
Persistent link: https://www.econbiz.de/10009570103
Saved in:
4
From personal values to creativity : evidence from frontline service employees
Sousa, Carlos M. P.
;
Coelho, Filipe
- In:
European journal of marketing : EJM
45
(
2011
)
7/8
,
pp. 1029-1050
Persistent link: https://www.econbiz.de/10009267056
Saved in:
5
Job characteristics and the creativity of frontline service employees
Coelho, Filipe
;
Augusto, Mário Gomes
- In:
Journal of service research : JSR
13
(
2010
)
4
,
pp. 426-438
Persistent link: https://www.econbiz.de/10008736072
Saved in:
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