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~person:"Cudney, Elizabeth A."
~subject:"Bibliometrics"
~subject:"Customer satisfaction"
~subject:"Industrie"
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Cudney, Elizabeth A.
Antony, Jiju
37
Ahuja, Inderpreet Singh
21
Devadasan, S. R.
21
Garza-Reyes, Jose Arturo
12
Chiarini, Andrea
10
Shahin, Arash
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Harwinder Singh
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Anh Chi Phan
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Total quality management & business excellence
7
International journal of six sigma and competitive advantage : IJSSCA
1
The TQM journal : the international review of organizational improvement
1
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ECONIS (ZBW)
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Healthcare 4.0 digital technologies impact on quality of care : a systematic literature review
Marbouh, Dounia
;
Swarnakar, Vikas
;
Simsekler, Mecit Can Emre
- In:
Total quality management & business excellence
34
(
2023
)
15/16
,
pp. 2157-2182
Persistent link: https://www.econbiz.de/10014443899
Saved in:
2
Analysing 20 years of the TQM&BE journal : a bibliometric approach
Singh, Navjit
;
Kapur, Bharti
;
Antony, Jiju
;
Cudney, …
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1703-1718
Persistent link: https://www.econbiz.de/10014369720
Saved in:
3
TQM practices and their impact on organisational performance : the case of India's deming-award industries
Mittal, Ankesh
;
Gupta, Pardeep
;
Kumar, Vimal
;
Antony, Jiju
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1410-1437
Persistent link: https://www.econbiz.de/10014320301
Saved in:
4
A novel and practical conceptual framework to support Lean Six Sigma deployment in manufacturing SMEs
Alexander, Paul
;
Antony, Jiju
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
33
(
2022
)
11
,
pp. 1233-1263
Persistent link: https://www.econbiz.de/10013352666
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5
Voice of the customer as a tool for service quality analysis in public transport
Jach, Paula
;
Antony, Jiju
;
Thomson, Scott Paul
;
Cudney, …
- In:
The TQM journal : the international review of …
34
(
2022
)
3
,
pp. 448-475
Persistent link: https://www.econbiz.de/10013338046
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6
Systematic review of Lean and Six Sigma approaches in higher education
Cudney, Elizabeth A.
;
Venuthurumilli, Sri Sandilya Jeemooth
- In:
Total quality management & business excellence
31
(
2020
)
3
,
pp. 231-244
Persistent link: https://www.econbiz.de/10012256592
Saved in:
7
An integrated methodology for evaluating patient service quality
Materla, Tejaswi
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1738-1759
Persistent link: https://www.econbiz.de/10012385057
Saved in:
8
The application of Kano model in the healthcare industry : a systematic literature review
Materla, Tejaswi
;
Cudney, Elizabeth A.
;
Antony, Jiju
- In:
Total quality management & business excellence
30
(
2019
)
6
,
pp. 660-681
Persistent link: https://www.econbiz.de/10012199777
Saved in:
9
A systematic literature review of Six Sigma practices in education
Cudney, Elizabeth A.
;
Elrod, Cassandra C.
;
Stanley, Sarah M.
- In:
International journal of six sigma and competitive …
8
(
2013/14
)
3/4
,
pp. 163-175
Persistent link: https://www.econbiz.de/10011346396
Saved in:
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