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~person:"Cudney, Elizabeth A."
~subject:"Dienstleistungsqualität"
~subject:"Health care"
~subject:"Manufacturing industries"
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Dienstleistungsqualität
Health care
Manufacturing industries
Quality management
35
Qualitätsmanagement
35
Lean Management
11
Lean management
11
Six Sigma
10
Lean Production
9
Lean production
9
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9
Lean
7
Lean Six Sigma
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Gesundheitsversorgung
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quality
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Cudney, Elizabeth A.
Antony, Jiju
35
Bruhn, Manfred
32
Ahuja, Inderpreet Singh
19
Rahman, Zillur
16
Shahin, Arash
16
Talib, Faisal
16
Garza-Reyes, Jose Arturo
13
Devadasan, S. R.
12
Prybutok, Victor R.
12
Chiarini, Andrea
11
He, Zhen
10
McFadden, Kathleen L.
10
Schreier, Gerhard
10
Singh, Kanwarpreet
10
Fredendall, Lawrence D.
9
Kumar, Vikas
9
Qureshi, M. N.
9
Bhat, Shreeranga
8
Dahlgaard-Park, Su Mi
8
Harwinder Singh
8
Marimon, Frederic
8
McDermott, Olivia
8
Ahuja, I. P. S.
7
Gremyr, Ida
7
Gupta, Ajay
7
Jagdeep Singh
7
McAlearney, Ann Scheck
7
Ojha, Ravindra
7
Chandrasekaran, Aravind
6
Dahlgaard, Jens Jörn
6
Dwivedi, Yogesh Kumar
6
Gijo, E. V.
6
Gotzamani, Katerina
6
Gupta, Pardeep
6
Mathiyazhagan, Maathai K.
6
Matsui, Yoshiki
6
Medeiros, Denise Dumke de
6
Rust, Roland T.
6
Sachdeva, Anish
6
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Total quality management & business excellence
7
Quality management journal : QMJ
2
International journal of quality & reliability management
1
International journal of six sigma and competitive advantage : IJSSCA
1
The TQM journal : the international review of organizational improvement
1
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ECONIS (ZBW)
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1
An evaluation of Lean and Six Sigma methodologies in the national health service
Antony, Jiju
;
Lancastle, James
;
McDermott, Olivia
; …
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 25-52
Persistent link: https://www.econbiz.de/10013535621
Saved in:
2
TQM practices and their impact on organisational performance : the case of India's deming-award industries
Mittal, Ankesh
;
Gupta, Pardeep
;
Kumar, Vimal
;
Antony, Jiju
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1410-1437
Persistent link: https://www.econbiz.de/10014320301
Saved in:
3
Healthcare 4.0 digital technologies impact on quality of care : a systematic literature review
Marbouh, Dounia
;
Swarnakar, Vikas
;
Simsekler, Mecit Can Emre
- In:
Total quality management & business excellence
34
(
2023
)
15/16
,
pp. 2157-2182
Persistent link: https://www.econbiz.de/10014443899
Saved in:
4
Reducing pharmacy medication errors using Lean Six Sigma : a Thai hospital case study
Trakulsunti, Yaifa
;
Antony, Jiju
;
Edgeman, Rick
; …
- In:
Total quality management & business excellence
33
(
2022
)
6
,
pp. 664-682
Persistent link: https://www.econbiz.de/10013166910
Saved in:
5
Voice of the customer as a tool for service quality analysis in public transport
Jach, Paula
;
Antony, Jiju
;
Thomson, Scott Paul
;
Cudney, …
- In:
The TQM journal : the international review of …
34
(
2022
)
3
,
pp. 448-475
Persistent link: https://www.econbiz.de/10013338046
Saved in:
6
A novel and practical conceptual framework to support Lean Six Sigma deployment in manufacturing SMEs
Alexander, Paul
;
Antony, Jiju
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
33
(
2022
)
11
,
pp. 1233-1263
Persistent link: https://www.econbiz.de/10013352666
Saved in:
7
Lean business models in healthcare : a systematic review
Ramori, Kristen A.
;
Cudney, Elizabeth A.
;
Elrod, …
- In:
Total quality management & business excellence
32
(
2021
)
6
,
pp. 558-573
Persistent link: https://www.econbiz.de/10012440311
Saved in:
8
An integrated methodology for evaluating patient service quality
Materla, Tejaswi
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1738-1759
Persistent link: https://www.econbiz.de/10012385057
Saved in:
9
The application of Kano model in the healthcare industry : a systematic literature review
Materla, Tejaswi
;
Cudney, Elizabeth A.
;
Antony, Jiju
- In:
Total quality management & business excellence
30
(
2019
)
6
,
pp. 660-681
Persistent link: https://www.econbiz.de/10012199777
Saved in:
10
A systematic literature review of Six Sigma practices in education
Cudney, Elizabeth A.
;
Elrod, Cassandra C.
;
Stanley, Sarah M.
- In:
International journal of six sigma and competitive …
8
(
2013/14
)
3/4
,
pp. 163-175
Persistent link: https://www.econbiz.de/10011346396
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