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~person:"Cudney, Elizabeth A."
~subject:"Dienstleistungsqualität"
~subject:"India"
~subject:"Lean management"
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Dienstleistungsqualität
India
Lean management
Quality management
35
Qualitätsmanagement
35
Lean Management
11
Six Sigma
10
Lean Production
9
Lean production
9
Service quality
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Lean
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Lean Six Sigma
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Health care
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quality
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Cudney, Elizabeth A.
Antony, Jiju
74
Bruhn, Manfred
32
Talib, Faisal
28
Rahman, Zillur
21
Shahin, Arash
17
Garza-Reyes, Jose Arturo
16
Singh, Bikram Jit
16
Devadasan, S. R.
15
Ahuja, Inderpreet Singh
14
Furterer, Sandra L.
13
Qureshi, M. N.
13
Sodhi, Harsimran Singh
13
Sony, Michael
13
Kumar, Vikas
12
McDermott, Olivia
12
McFadden, Kathleen L.
12
Prybutok, Victor R.
12
Töpfer, Armin
12
Khanduja, Dinesh
11
Schreier, Gerhard
11
Rathi, Rajeev
10
Singh, Kanwarpreet
10
Bhat, Shreeranga
9
Dahm, Markus H.
9
Desai, Darshak A.
9
Gijo, E. V.
9
Laureani, Alessandro
9
Basu, Rana
8
Bhola, Prabha
8
Chiarini, Andrea
8
Dahlgaard-Park, Su Mi
8
Doordarshi Singh
8
Garg, Dixit
8
Marimon, Frederic
8
Dahlgaard, Jens Jörn
7
Gowen, Charles, III.
7
Gupta, Ajay
7
Haindl, Christoph
7
Madhani, Pankaj M.
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Total quality management & business excellence
12
The TQM journal : the international review of organizational improvement
3
International journal of quality & reliability management
2
Quality management journal : QMJ
2
International journal of six sigma and competitive advantage : IJSSCA
1
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Healthcare 4.0 digital technologies impact on quality of care : a systematic literature review
Marbouh, Dounia
;
Swarnakar, Vikas
;
Simsekler, Mecit Can Emre
- In:
Total quality management & business excellence
34
(
2023
)
15/16
,
pp. 2157-2182
Persistent link: https://www.econbiz.de/10014443899
Saved in:
2
TQM practices and their impact on organisational performance : the case of India's deming-award industries
Mittal, Ankesh
;
Gupta, Pardeep
;
Kumar, Vimal
;
Antony, Jiju
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1410-1437
Persistent link: https://www.econbiz.de/10014320301
Saved in:
3
A study on critical failure factors of Design for Six Sigma in Indian companies : results from a pilot survey
Bhat, Shreeranga
;
Antony, Jiju
;
E.V., Gijo
;
Koul, Rajesh
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
4
,
pp. 1072-1093
Persistent link: https://www.econbiz.de/10014321550
Saved in:
4
An evaluation of Lean and Six Sigma methodologies in the national health service
Antony, Jiju
;
Lancastle, James
;
McDermott, Olivia
; …
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 25-52
Persistent link: https://www.econbiz.de/10013535621
Saved in:
5
Critical analysis of Lean Six Sigma black belt certification courses offered in Brazil
Louzada, Paula de Santi
;
Sigahi, Tiago F. A. C.
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 1980-2002
Persistent link: https://www.econbiz.de/10014380893
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6
Reducing pharmacy medication errors using Lean Six Sigma : a Thai hospital case study
Trakulsunti, Yaifa
;
Antony, Jiju
;
Edgeman, Rick
; …
- In:
Total quality management & business excellence
33
(
2022
)
6
,
pp. 664-682
Persistent link: https://www.econbiz.de/10013166910
Saved in:
7
The impact of Lean Six Sigma practices on supply chain resilience during COVID 19 disruption : a conceptual framework
Hundal, Gaganpreet Singh
;
Thiyagarajan, Senthilkumar
; …
- In:
Total quality management & business excellence
33
(
2022
)
16
,
pp. 1913-1931
Persistent link: https://www.econbiz.de/10013482821
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8
Using Six Sigma DMAIC for Lean project management in education : a case study in a German kindergarten
Antony, Jiju
;
Scheumann, Tim
;
Sunder M., Vijaya
; …
- In:
Total quality management & business excellence
33
(
2022
)
13
,
pp. 1489-1509
Persistent link: https://www.econbiz.de/10013415858
Saved in:
9
A novel and practical conceptual framework to support Lean Six Sigma deployment in manufacturing SMEs
Alexander, Paul
;
Antony, Jiju
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
33
(
2022
)
11
,
pp. 1233-1263
Persistent link: https://www.econbiz.de/10013352666
Saved in:
10
Voice of the customer as a tool for service quality analysis in public transport
Jach, Paula
;
Antony, Jiju
;
Thomson, Scott Paul
;
Cudney, …
- In:
The TQM journal : the international review of …
34
(
2022
)
3
,
pp. 448-475
Persistent link: https://www.econbiz.de/10013338046
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