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~person:"Dahlgaard, Jens Jörn"
~person:"Heras-Saizarbitoria, Iñaki"
~type_genre:"Article in journal"
~type_genre:"Aufsatzsammlung"
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Quality management
38
Qualitätsmanagement
38
Standardisierung
10
Standardization
10
Dienstleistungsqualität
9
Service quality
9
Product quality
6
Produktqualität
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Dahlgaard, Jens Jörn
Heras-Saizarbitoria, Iñaki
Antony, Jiju
109
Devadasan, S. R.
58
Shahin, Arash
32
Sampaio, Paulo
29
Cudney, Elizabeth A.
26
Murugesh, R.
26
Ahuja, Inderpreet Singh
24
Tarí, Juan José
24
Garza-Reyes, Jose Arturo
22
Gremyr, Ida
20
Chiarini, Andrea
18
Singh, Bikram Jit
18
Casadesús, Martí
17
He, Zhen
16
Khanduja, Dinesh
16
Kumar, Vikas
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Marimon, Frederic
16
Dahlgaard-Park, Su Mi
15
Linderman, Kevin
15
McDermott, Olivia
15
Sony, Michael
15
Sweis, Rateb J.
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Franceschini, Fiorenzo
14
Kumar, Vinod
14
Parast, Mahour Mellat
14
Prybutok, Victor R.
14
Saraiva, Pedro
14
Cheng, T. C. E.
13
Kumar, Maneesh
13
McFadden, Kathleen L.
13
Rahman, Zillur
13
Shankar, Ravi
13
Sodhi, Harsimran Singh
13
Talib, Faisal
13
Desai, Darshak A.
12
Gharbi, Ali
12
Gijo, E. V.
12
Gotzamani, Katerina
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
22
International journal of quality and service sciences
2
Total quality management & business excellence
2
Business horizons
1
Business strategy and the environment
1
East Asia : international review of economic, political and social development
1
International journal of auditing : IJA
1
International journal of hospitality management
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of quality & reliability management
1
International small business journal : researching entrepreneurship
1
Journal of business economics and management
1
Managing service quality : MSQ ; an international journal
1
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ECONIS (ZBW)
38
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1
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38
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1
Quality, resilience, sustainability and excellence : understanding LEGO’s journey towards organisational excellence
Dahlgaard, Jens Jörn
;
Anninos, Loukas N.
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 465-485
Persistent link: https://www.econbiz.de/10013361624
Saved in:
2
From quality control to TQM, service quality and service sciences : a 30-year review of TQM literature
Chen, Chi-Kuang
;
Reyes, Lidia
;
Dahlgaard, Jens Jörn
; …
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 217-237
Persistent link: https://www.econbiz.de/10013330611
Saved in:
3
Key challenges and opportunities for quality, sustainability and innovation in the fourth industrial revolution : quality and service management in the fourth industrial revolution...
Dahlgaard-Park, Su Mi
(
ed.
);
Dahlgaard, Jens Jörn
(
ed.
)
-
2021
"How can companies survive and prosper in the new economic age of the 4th Industrial Revolution? This book collects a variety of cases and quality management strategies for companies to put in place in the face of Industry 4.0. It argues that organizations that practice good quality management...
Persistent link: https://www.econbiz.de/10012316390
Saved in:
4
How does IATF 16949 add value to ISO 9001? : an empirical study
Laskurain-Iturbe, Iker
;
Arana-Landín, Germán
; …
- In:
Total quality management & business excellence
32
(
2021
)
12
,
pp. 1341-1358
Persistent link: https://www.econbiz.de/10012607251
Saved in:
5
Work-performance and internalisation of ISO 9000 standards : a shop-floor workers perspective
Bello-Pintado, Alejandro
;
Heras-Saizarbitoria, Iñaki
; …
- In:
Total quality management & business excellence
31
(
2020
)
13
,
pp. 1427-1441
Persistent link: https://www.econbiz.de/10012312235
Saved in:
6
Faking ISO 9001 in China : an exploratory study
Heras-Saizarbitoria, Iñaki
;
Boiral, Olivier
- In:
Business horizons
62
(
2019
)
1
,
pp. 55-64
Persistent link: https://www.econbiz.de/10011995665
Saved in:
7
A Quality Scorecard for the era of Industry 4.0
Shin, Wan Seon
;
Dahlgaard, Jens Jörn
;
Dahlgaard-Park, Su Mi
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 959-976
Persistent link: https://www.econbiz.de/10011918717
Saved in:
8
Failure of Continuous Improvement initiatives in manufacturing environments : a systematic review of the evidence
McLean, Richard
;
Antony, Jiju
;
Dahlgaard, Jens Jörn
- In:
Total quality management & business excellence : an …
28
(
2017
)
3/4
,
pp. 219-237
Persistent link: https://www.econbiz.de/10011723536
Saved in:
9
The HWWP, a refined IVA-Kano model for designing new delightful products or services
Potra, Sabina Alina
;
Izvercian, Monica
;
Pugna, Adrian Pavel
- In:
Total quality management & business excellence : an …
28
(
2017
)
1/2
,
pp. 104-117
Persistent link: https://www.econbiz.de/10011730228
Saved in:
10
TQM and market orientation in care home services
San Miguel, Eduardo
;
Heras-Saizarbitoria, Iñaki
; …
- In:
International journal of quality & reliability management
33
(
2016
)
8
,
pp. 1076-1098
Persistent link: https://www.econbiz.de/10011606137
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