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~person:"Dahlgaard, Jens Jörn"
~person:"Töpfer, Armin"
~subject:"Balanced Scorecard"
~subject:"Six Sigma"
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Search: subject_exact:"QFD (Quality function deployment)"
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Balanced Scorecard
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Dahlgaard, Jens Jörn
Töpfer, Armin
Antony, Jiju
29
Sodhi, Harsimran Singh
11
Cudney, Elizabeth A.
10
Singh, Bikram Jit
10
Chiarini, Andrea
7
Doordarshi Singh
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Gowen, Charles, III.
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Melzer, Almut
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
2
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ECONIS (ZBW)
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1
A Quality Scorecard for the era of Industry 4.0
Shin, Wan Seon
;
Dahlgaard, Jens Jörn
;
Dahlgaard-Park, Su Mi
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 959-976
Persistent link: https://www.econbiz.de/10011918717
Saved in:
2
Failure of Continuous Improvement initiatives in manufacturing environments : a systematic review of the evidence
McLean, Richard
;
Antony, Jiju
;
Dahlgaard, Jens Jörn
- In:
Total quality management & business excellence : an …
28
(
2017
)
3/4
,
pp. 219-237
Persistent link: https://www.econbiz.de/10011723536
Saved in:
3
Using the Balanced Scorecard and the European Foundation for Quality Management Excellence model as a combined roadmap for diagnosing and attaining excellence
Pesic, Marija Andjelkovic
;
Dahlgaard, Jens Jörn
- In:
Total quality management & business excellence : an …
24
(
2013
)
6
,
pp. 652-663
Persistent link: https://www.econbiz.de/10009763356
Saved in:
4
Lean Six Sigma : erfolgreiche Kombination von Lean Management, Six Sigma und Design for Six Sigma
Töpfer, Armin
(
ed.
)
-
2009
Persistent link: https://www.econbiz.de/10003754559
Saved in:
5
Lean Six Sigma : erfolgreiche Kombination von Lean Management, Six Sigma und Design for Six Sigma
Töpfer, Armin
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10013515616
Saved in:
6
Call Center-Strategien als interaktives Service Center-Management
Töpfer, Armin
;
Greff, Günter
- In:
Handbuch Kundenmanagement : Anforderungen, Prozesse, …
,
(pp. 789-818)
.
2008
Persistent link: https://www.econbiz.de/10003708711
Saved in:
7
Qualitätsmanagement-Konzepte und Balanced Score Card (BSC) zur Steuerung und Optimierung der Kundenorientierung
Töpfer, Armin
- In:
Handbuch Kundenmanagement : Anforderungen, Prozesse, …
,
(pp. 925-947)
.
2008
Persistent link: https://www.econbiz.de/10003708777
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