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~person:"Dahlgaard-Park, Su Mi"
~person:"Heras-Saizarbitoria, Iñaki"
~person:"Töpfer, Armin"
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Quality management
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Dahlgaard-Park, Su Mi
Heras-Saizarbitoria, Iñaki
Töpfer, Armin
Antony, Jiju
127
Devadasan, S. R.
60
Talib, Faisal
51
Bruhn, Manfred
46
Tuominen, Kari
41
Dale, Barrie G.
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Rahman, Zillur
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Cudney, Elizabeth A.
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Shahin, Arash
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Jochem, Roland
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Sampaio, Paulo
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Wiele, Ton van der
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Malmberg, Lasse
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Tarí, Juan José
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Garza-Reyes, Jose Arturo
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Dahlgaard, Jens Jörn
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
14
Lean Six Sigma : erfolgreiche Kombination von Lean Management, Six Sigma und Design for Six Sigma
5
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
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ISO 9001, ISO 14001, and new management standards
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International journal of quality and service sciences
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Measuring operations performance
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Total quality management & business excellence
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Working papers / University of Kent, Kent Business School
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Benchmarking - Weg zu unternehmerischen Spitzenleistungen : [18. und 19. Oktober 1996] ; [Internationale Fachtagung zum Thema "Benchmarking - Weg zu unternehmerischen Spitzenleistungen"]
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Herausforderungen der internationalen marktorientierten Unternehmensführung : Festschrift für Reinhard Hünerberg
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International journal of auditing : IJA
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International journal of hospitality management
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International journal of quality & reliability management
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International small business journal : researching entrepreneurship
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Journal of business economics and management
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Management, Prozessgestaltung, Kundenperspektive
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Managing service quality : MSQ ; an international journal
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Springer eBook Collection / Business and Economics
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Wertorientiertes Management : Werterhaltung, Wertsteuerung, Wertsteigerung ganzheitlich gestalten ; mit 12 Tabellen
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1
Russian government quality award : 25 years towards organizational excellence
Salimova, Tatiana
;
Dahlgaard-Park, Su Mi
;
Biryukova, …
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 54-64
Persistent link: https://www.econbiz.de/10012884461
Saved in:
2
From quality control to TQM, service quality and service sciences : a 30-year review of TQM literature
Chen, Chi-Kuang
;
Reyes, Lidia
;
Dahlgaard, Jens Jörn
; …
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 217-237
Persistent link: https://www.econbiz.de/10013330611
Saved in:
3
Key challenges and opportunities for quality, sustainability and innovation in the fourth industrial revolution : quality and service management in the fourth industrial revolution...
Dahlgaard-Park, Su Mi
(
ed.
);
Dahlgaard, Jens Jörn
(
ed.
)
-
2021
"How can companies survive and prosper in the new economic age of the 4th Industrial Revolution? This book collects a variety of cases and quality management strategies for companies to put in place in the face of Industry 4.0. It argues that organizations that practice good quality management...
Persistent link: https://www.econbiz.de/10012316390
Saved in:
4
How does IATF 16949 add value to ISO 9001? : an empirical study
Laskurain-Iturbe, Iker
;
Arana-Landín, Germán
; …
- In:
Total quality management & business excellence
32
(
2021
)
12
,
pp. 1341-1358
Persistent link: https://www.econbiz.de/10012607251
Saved in:
5
Work-performance and internalisation of ISO 9000 standards : a shop-floor workers perspective
Bello-Pintado, Alejandro
;
Heras-Saizarbitoria, Iñaki
; …
- In:
Total quality management & business excellence
31
(
2020
)
13
,
pp. 1427-1441
Persistent link: https://www.econbiz.de/10012312235
Saved in:
6
Faking ISO 9001 in China : an exploratory study
Heras-Saizarbitoria, Iñaki
;
Boiral, Olivier
- In:
Business horizons
62
(
2019
)
1
,
pp. 55-64
Persistent link: https://www.econbiz.de/10011995665
Saved in:
7
Three decades of dissemination of ISO 9001 and two of ISO 14001 : looking back and ahead
Heras-Saizarbitoria, Iñaki
;
Boiral, Olivier
;
Allur, Erlantz
- In:
ISO 9001, ISO 14001, and new management standards
,
(pp. 1-15)
.
2018
Persistent link: https://www.econbiz.de/10011757642
Saved in:
8
Adopting ISO/TS 16949 and IATF 16949 standards : an exploratory and preliminary study
Laskurain, Iker
;
Arana, German
;
Heras-Saizarbitoria, Iñaki
- In:
ISO 9001, ISO 14001, and new management standards
,
(pp. 131-143)
.
2018
Persistent link: https://www.econbiz.de/10011757709
Saved in:
9
A Quality Scorecard for the era of Industry 4.0
Shin, Wan Seon
;
Dahlgaard, Jens Jörn
;
Dahlgaard-Park, Su Mi
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 959-976
Persistent link: https://www.econbiz.de/10011918717
Saved in:
10
The evolution and convergence of total quality management and management theories
Dahlgaard-Park, Su Mi
;
Reyes, Lidia
;
Chen, Chi-Kuang
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1108-1128
Persistent link: https://www.econbiz.de/10011918863
Saved in:
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