Dale, Barrie G. (ed.); Bamford, David (ed.); … - 2016 - Sixth edition
and practitioner. A popular resource for students, academics, and business practitioners alike Combines the latest … on context and situation. It is often over-used but always in-demand, and it can make or break a business. Quality … Culture Use of the Framework Outcomes Summary References Part Two The Business Context of TQM Chapter Four Policy Deployment R …