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~person:"Del Chiappa, Giacomo"
~person:"Kleinaltenkamp, Michael"
~person:"Tschöpel, Michael"
~subject:"Value creation"
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Search: subject:"Customer value"
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Value creation
Kundenwert
24
Customer value
22
Betriebliche Wertschöpfung
10
Beziehungsmarketing
9
Relationship marketing
9
Consumer behaviour
6
Konsumentenverhalten
6
Customer satisfaction
5
Deutschland
5
Germany
5
Kundenzufriedenheit
5
Lieferantenmanagement
5
Membership
5
Mitgliedschaft
5
Supplier relationship management
5
B-to-B-Marketing
4
Business-to-business marketing
4
Cooperative bank
4
Genossenschaftsbank
4
Value in use
4
Customer success management
3
Dienstleistungsqualität
3
Erfolgsfaktor
3
Service quality
3
Success factor
3
Corporate Governance
2
Customer value proposition
2
Ethiopia
2
Hybrid offerings
2
Kreditgenossenschaft
2
Loyalty
2
Management
2
Marketing management
2
Marketingmanagement
2
Measurement
2
Messung
2
Perceived value
2
Satisfaction
2
Service-Dominant Logic
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Del Chiappa, Giacomo
Kleinaltenkamp, Michael
Tschöpel, Michael
Keränen, Joona
8
Madhani, Pankaj M.
8
Eggert, Andreas
6
Frow, Pennie
6
Payne, Adrian
6
Edvardsson, Bo
5
Grönroos, Christian
5
Heinonen, Kristina
5
McColl-Kennedy, Janet R.
5
Shamim, Amjad
5
Aarikka-Stenroos, Leena
4
Gallarza, Martina G.
4
Le Nguyen Hau
4
Ngo, Liem Viet
4
Saarijärvi, Hannu
4
Töytäri, Pekka
4
Ahearne, Michael
3
Ahn, Jiseon
3
Baumann, Jasmin
3
Busser, James A.
3
Cabiddu, Francesca
3
Corsaro, Daniela
3
Cossío-Silva, Francisco-José
3
Gil Saura, Irene
3
Jalkala, Anne
3
Khan, Imran
3
Komulainen, Hanna
3
Le Meunier-FitzHugh, Kenneth
3
Luu Trong Tuan
3
Maas, Peter
3
Manning, Gerald L.
3
Perdue, Richard R.
3
Rajala, Risto
3
Reece, Barry L.
3
Revilla Camacho, Maria Angeles
3
Ritala, Paavo
3
Roth, Stefan
3
Shin, Hakseung
3
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Industrial marketing management : the international journal for industrial and high-tech firms
4
Journal of Inter-Organizational Relationships
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of service management
1
Marketing theory
1
The journal of services marketing
1
Theorie und Praxis des Dienstleistungsmarketing : aktuelle Konzepte und Entwicklungen
1
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1
How salespeople adapt communication of
customer
value
propositions in business markets
Bischoff, Pirmin
;
Hogreve, Jens
;
Elgeti, Laura
; …
- In:
Industrial marketing management : the international …
114
(
2023
),
pp. 226-242
Persistent link: https://www.econbiz.de/10014433432
Saved in:
2
Unrealized solutions in business markets
Elgeti, Laura
;
Kleinaltenkamp, Michael
- In:
Industrial marketing management : the international …
106
(
2022
),
pp. 31-46
Persistent link: https://www.econbiz.de/10014226212
Saved in:
3
Rethinking customer-perceived value in business markets from an organizational perspective
Kleinaltenkamp, Michael
;
Eggert, Andreas
;
Kashyap, Vishal
; …
- In:
Journal of Inter-Organizational Relationships
28
(
2022
)
1/2
,
pp. 1-18
Persistent link: https://www.econbiz.de/10013460222
Saved in:
4
What drives the implementation of customer success management? : antecedents of customer success management from suppliers' and customers' perspectives
Kleinaltenkamp, Michael
;
Prohl-Schwenke, Katharina
; …
- In:
Industrial marketing management : the international …
102
(
2022
),
pp. 338-350
Persistent link: https://www.econbiz.de/10013259095
Saved in:
5
Active and reactive value dimensions : a dynamic-based perspective in the hotel sector
Gallarza, Martina G.
;
Sánchez-Fernández, Raquel
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1436-1473
Persistent link: https://www.econbiz.de/10013387412
Saved in:
6
Unpacking value creation and capture in B2B relationships
Minerbo, Claudio
;
Kleinaltenkamp, Michael
;
Brito, Luiz …
- In:
Industrial marketing management : the international …
92
(
2021
),
pp. 163-177
Persistent link: https://www.econbiz.de/10012490966
Saved in:
7
A multidimensional service-value scale based on Holbrook's typology of
customer
value
: bridging the gap between the concept and its measurement
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
Journal of service management
28
(
2017
)
4
,
pp. 724-762
Persistent link: https://www.econbiz.de/10011731230
Saved in:
8
Intrinsic value dimensions and the value-satisfaction-loyalty chain : a causal model for services
Gallarza, Martina G.
;
Arteaga-Moreno, Francisco
;
Del …
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 165-185
Persistent link: https://www.econbiz.de/10011487022
Saved in:
9
Institutional logics matter when coordinating resource integration
Edvardsson, Bo
;
Kleinaltenkamp, Michael
;
Tronvoll, Bård
; …
- In:
Marketing theory
14
(
2014
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10010461912
Saved in:
10
Nutzungsprozesse : die vernachlässigte Seite der Wertschöpfung
Kleinaltenkamp, Michael
- In:
Theorie und Praxis des Dienstleistungsmarketing : …
,
(pp. 1-25)
.
2013
Persistent link: https://www.econbiz.de/10009759359
Saved in:
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