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~person:"Echeveste, Márcia Elisa"
~person:"Edmunds, John"
~person:"Walsh, Gianfranco"
~subject:"Customer value"
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Customer value
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Echeveste, Márcia Elisa
Edmunds, John
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Terpstra, Maarten
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A geographic picture of Lean adoption in the public sector : cases, approaches, and a refreshed agenda
Lukrafka, Tatiany Oleques
;
Silva, Diego Souza
; …
- In:
European management journal
38
(
2020
)
3
,
pp. 506-517
Persistent link: https://www.econbiz.de/10012268732
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2
Improving referral management by quantifying market mavens' word of mouth value
Walsh, Gianfranco
;
Elsner, Ralf
- In:
European management journal
30
(
2012
)
1
,
pp. 74-81
Persistent link: https://www.econbiz.de/10009490711
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