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~person:"Edvardsson, Bo"
~subject:"Kundenintegration"
~subject:"Offshoring"
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Search: subject_exact:"Dienstleistungen"
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Kundenintegration
Offshoring
Dienstleistung
21
Services
21
Innovation
13
Dienstleistungssektor
11
Service industry
11
Dienstleistungsinnovation
7
Service innovation
7
Service-Dominant Logic
7
Service-dominant logic
7
Customer integration
6
Innovation management
6
Innovationsmanagement
6
Betriebliche Wertschöpfung
5
Dienstleistungsqualität
5
Service quality
5
Value creation
5
Beziehungsmarketing
4
Business services
4
New product development
4
Produktentwicklung
4
Relationship marketing
4
Unternehmensdienstleistung
4
Forschung
3
New service development
3
Research
3
Theorie
3
Theory
3
Arbeitsgruppe
2
Customer experience
2
Customer satisfaction
2
Forschungskooperation
2
Kundenzufriedenheit
2
Lieferantenmanagement
2
Research collaboration
2
Schweden
2
Supplier relationship management
2
Sweden
2
Team
2
B-to-B-Marketing
1
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English
6
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Edvardsson, Bo
Crinò, Rosario
10
Geishecker, Ingo
8
Görg, Holger
8
Winkler, Deborah
6
Oliveira, Pedro
5
Witell, Lars
5
Berlingieri, Giuseppe
4
Jaakkola, Elina
4
Jensen, J. Bradford
4
Kristensson, Per
4
Magli, Martina
4
Marcolin, Luca
4
Ornelas, Emanuel
4
Atkins, Marc
3
Canhão, Helena
3
Carrubbo, Luca
3
Chen, Ja-Shen
3
Eppinger, Peter S.
3
Gilroy, Bernard Michael
3
Grönroos, Christian
3
Gustafsson, Anders
3
Helkkula, Anu
3
Kletzer, Lori G.
3
Polese, Francesco
3
Reif, Xavier
3
Seiler, Volker
3
Vargo, Stephen L.
3
Aarikka-Stenroos, Leena
2
Akaka, Melissa Archpru
2
Amiti, Mary
2
Barrios, Andrés
2
Brodie, Roderick J.
2
Bunyaratavej, Kraiwinee
2
Büttgen, Marion
2
Carbonell, Pilar
2
Chatmi, Arbia
2
Chou, Cindy Yunhsin
2
Collins, Susan M.
2
Doh, Jonathan P.
2
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Journal of service management
2
The journal of services marketing
2
Involving customers in new service development
1
The handbook of innovation and services : a multi-disciplinary perspective
1
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ECONIS (ZBW)
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Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
2
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
3
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
4
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
5
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
6
Customer and supplier involvement in new service development
Hull, Frank
;
Edvardsson, Bo
;
Storey, Chris
- In:
Involving customers in new service development
,
(pp. 281-312)
.
2006
Persistent link: https://www.econbiz.de/10003593827
Saved in:
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