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~person:"Eggert, Andreas"
~person:"Smith, Alan D."
~person:"Stock-Homburg, Ruth"
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Search: subject_exact:"Customer relationship"
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Beziehungsmarketing
77
Relationship marketing
77
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17
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14
Lieferantenmanagement
10
Supplier relationship management
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9
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Eggert, Andreas
Smith, Alan D.
Stock-Homburg, Ruth
Bruhn, Manfred
69
Homburg, Christian
58
Kumar, V.
57
Han, Heesup
52
Hollebeek, Linda D.
40
Verhoef, Peter C.
39
Herrmann, Andreas
38
Gil Saura, Irene
37
Mattila, Anna S.
37
Huber, Frank
34
Palmatier, Robert W.
33
Prentice, Catherine
30
Svensson, Göran
30
Krafft, Manfred
28
Evanschitzky, Heiner
27
Loureiro, Sandra Maria Correia
27
Stauss, Bernd
27
Thaichon, Park
27
Walsh, Gianfranco
26
Georgi, Dominik
25
Grewal, Dhruv
25
Quach, Sara
25
Agnihotri, Raj
24
Hippner, Hajo
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Hyun, Sunghyup Sean
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Karjaluoto, Heikki
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Klaus, Philipp
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Töpfer, Armin
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Wilde, Klaus D.
24
Bang, Nguyen
23
Ruyter, Ko de
23
Vrontis, Demetris
23
Matzler, Kurt
22
Meyer, Anton
21
Neslin, Scott A.
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Wieseke, Jan
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Wong, IpKin Anthony
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Industrial marketing management : the international journal for industrial and high-tech firms
6
International journal of business information systems : IJBIS
6
International journal of services and operations management
6
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
5
Perspektiven der marktorientierten Unternehmensführung : Arbeiten aus dem Institut für Marktorientierte Unternehmensführung der Universität Mannheim
4
Die Betriebswirtschaft : DBW
3
International journal of business innovation and research
3
International journal of electronic finance : IJEF
3
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
2
Handbuch Kundenbindungsmanagement
2
International journal of logistics systems and management
2
International journal of process management and benchmarking : IJPMB
2
Journal of marketing
2
Journal of service research : JSR
2
Marketing : ZFP ; journal of research and management
2
Organizational productivity and performance measurements using predictive modeling and analytics
2
Creating and managing superior customer value
1
Electronic Services
1
Handbuch Kundenbindungsmanagement : Strategien und Instrumente für ein erfolgreiches CRM
1
Handbuch Mitarbeiterbefragung
1
Health marketing quarterly
1
International journal of management & enterprise development : IJMED
1
International journal of procurement management
1
International journal of services and operations management : IJSOM
1
International journal of services and standards
1
International journal of sustainable economy
1
Journal of Inter-Organizational Relationships
1
Journal of business research : JBR
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Journal of marketing theory and practice
1
Journal of service research
1
Journal of the Academy of Marketing Science
1
Kundenbeziehungen im Dienstleistungsbereich
1
Marketing Weiterdenken : Zukunftspfade für eine marktorientierte Unternehmensführung
1
Roadmap to E-Business : wie Unternehmen das Internet erfolgreich nutzen ; Festschrift zum 75. Geburtstag von Prof. Dr. Heinz Weinhold-Stünzi
1
Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
1
Services marketing quarterly
1
The journal of business & industrial marketing
1
The journal of personal selling & sales management : JPSSM
1
The journal of supply chain management : a global review of purchasing and supply
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ECONIS (ZBW)
77
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1
Supply chain considerations in digital strategies, e-procurement and CRM
Smith, Alan D.
- In:
International journal of services and operations …
44
(
2023
)
2
,
pp. 173-195
Persistent link: https://www.econbiz.de/10014226978
Saved in:
2
Perceived consumer issues associated with online vehicle purchase decisions
Smith, Alan D.
- In:
International journal of process management and …
14
(
2023
)
1
,
pp. 84-107
Persistent link: https://www.econbiz.de/10014314031
Saved in:
3
Rethinking customer-perceived value in business markets from an organizational perspective
Kleinaltenkamp, Michael
;
Eggert, Andreas
;
Kashyap, Vishal
; …
- In:
Journal of Inter-Organizational Relationships
28
(
2022
)
1/2
,
pp. 1-18
Persistent link: https://www.econbiz.de/10013460222
Saved in:
4
Corporate succession planning : accident or part of the strategic benchmarking process?
Smith, Alan D.
- In:
International journal of process management and …
12
(
2022
)
6
,
pp. 695-729
Persistent link: https://www.econbiz.de/10013391082
Saved in:
5
Understanding and managing customer value propositions : introduction to the special issue
Eggert, Andreas
;
Frow, Pennie
;
Payne, Adrian
; …
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 242-243
Persistent link: https://www.econbiz.de/10012285180
Saved in:
6
Customer value propositions : Value co-creation
Sheth, Jagdish N.
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 312-315
Persistent link: https://www.econbiz.de/10012285190
Saved in:
7
The dynamics of customer value propositions : an outside-in perspective
Day, George S.
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 316-319
Persistent link: https://www.econbiz.de/10012285220
Saved in:
8
The future of B2B customer solutions in a post-COVID-19 economy : managerial issues and an agenda for academic inquiry
Bond, Edward U., III
;
Jong, Ad de
;
Eggert, Andreas
; …
- In:
Journal of service research
23
(
2020
)
4
,
pp. 401-408
Persistent link: https://www.econbiz.de/10012391593
Saved in:
9
Customer success : the next frontier in business markets?
Ulaga, Wolfgang
;
Eggert, Andreas
;
Gehring, Anna
- In:
Marketing Weiterdenken : Zukunftspfade für eine …
,
(pp. 357-373)
.
2020
Persistent link: https://www.econbiz.de/10012301913
Saved in:
10
Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
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