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~person:"Gallan, Andrew S."
~person:"Lay, Gunter"
~type_genre:"Article in journal"
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Search: subject_exact:"Dienstleistungen"
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Dienstleistung
6
Services
6
Dienstleistungsqualität
4
Service quality
4
Betriebliche Wertschöpfung
2
Consumer behaviour
2
Dienstleistungssektor
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value cocreation
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well-being
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Gallan, Andrew S.
Lay, Gunter
Edvardsson, Bo
14
Witell, Lars
13
Gustafsson, Anders
11
Vargo, Stephen L.
11
Kowalkowski, Christian
9
Jaakkola, Elina
8
Lusch, Robert F.
8
Tronvoll, Bård
8
Brown, Stephen Walter
7
Kristensson, Per
7
Parasuraman, A.
7
Benoit, Sabine
6
Berry, Leonard L.
6
Grönroos, Christian
6
Helkkula, Anu
6
Huang, Ming-Hui
6
Kindström, Daniel
6
McColl-Kennedy, Janet R.
6
Ostrom, Amy L.
6
Patrício, Lia
6
Rubalcaba-Bermejo, Luis
6
Voss, Christopher A.
6
Bowen, David E.
5
Finsterwalder, Jörg
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Gebauer, Heiko
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Kleinaltenkamp, Michael
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Paluch, Stefanie
5
Parida, Vinit
5
Reynoso, Javier
5
Aas, Tor Helge
4
Anderson, Laurel
4
Bitner, Mary Jo
4
Bonamy, Joël
4
Brodie, Roderick J.
4
Chen, Ja-Shen
4
Chen, Ja-shen
4
Falvey, Rodney E.
4
Faßnacht, Martin
4
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The service industries journal
2
AMS review : official publication of the Academy of Marketing Science
1
In: Mitteilungen aus der Produktionsinnovationserhebung
1
Journal of business research : JBR
1
Journal of service research : JSR
1
Mitteilungen aus der Produktionsinnovationserhebung
1
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ECONIS (ZBW)
6
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1
Cocreating transformative value propositions with customers experiencing vulnerability during humanitarian crises
Gallan, Andrew S.
;
Helkkula, Anu
- In:
AMS review : official publication of the Academy of …
12
(
2022
)
1/2
,
pp. 85-101
Persistent link: https://www.econbiz.de/10013401686
Saved in:
2
Transformative hospitality services : a conceptualization and development of organizational dimensions
Gallan, Andrew S.
;
Kabadayi, Sertan
;
Ali, Faizan
; …
- In:
Journal of business research : JBR
134
(
2021
),
pp. 171-183
Persistent link: https://www.econbiz.de/10012643724
Saved in:
3
Service research in health care : positively impacting lives
Danaher, Tracey S.
;
Gallan, Andrew S.
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 433-437
Persistent link: https://www.econbiz.de/10011606985
Saved in:
4
Transformative service networks : cocreated value as well-being
Black, Hulda G.
;
Gallan, Andrew S.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 826-845
Persistent link: https://www.econbiz.de/10011416847
Saved in:
5
Challenges of measuring service productivity in innovative, knowledge-intensive business services
Biege, Sabine
;
Lay, Gunter
;
Zanker, Christoph
;
Schmall, …
- In:
The service industries journal
33
(
2013
)
3/4
,
pp. 378-391
Persistent link: https://www.econbiz.de/10009732863
Saved in:
6
Servicepartner Industrie? : Industrie in Baden-Württemberg im Wandel von der Produktion zur Dienstleistung
Lay, Gunter
;
Rainfurth, Claudia
;
Eggers, Thorsten
- In:
Mitteilungen aus der Produktionsinnovationserhebung
(
2000
)
20
,
pp. 1-8
Persistent link: https://www.econbiz.de/10001592085
Saved in:
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