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~person:"Georgi, Dominik"
~person:"Han, Heesup"
~subject:"Gastronomie"
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Search: subject:"relationship marketing"
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Gastronomie
Beziehungsmarketing
81
Relationship marketing
81
Consumer behaviour
41
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41
Customer satisfaction
36
Kundenzufriedenheit
36
Dienstleistungsqualität
25
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25
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Hotellerie
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Brand image
11
Markenimage
11
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Markentreue
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Georgi, Dominik
Han, Heesup
Hyun, Sunghyup Sean
8
Jang, Soocheong
6
Kim, Wansoo
6
Line, Nathaniel D.
5
Mattila, Anna S.
5
Ok, Chihyung
5
Ahn, Jiseon
4
Jin, Naehyun Paul
4
Kim, Eojina
4
Qu, Hailin
4
Chen, Annie Huiling
3
Ha, Jooyeon
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Hwang, Jinsoo
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Kim, Seongseop
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Peng, Norman
3
Ryu, Kisang
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Tang, Liang
3
Badu-Baiden, Frank
2
Barman, Panchanan
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Bonn, Mark Andrew
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Bowden, Jana
2
Canter, Deborah D.
2
Cho, Meehee
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Dandis, Ala' Omar
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Goh, Ben
2
Gong, Taeshik
2
Ham, Sunny
2
Hanks, Lydia
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Hennig-Thurau, Thorsten
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Huffman, Lynn
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Im, Jinyoung
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Jung, Hyo Sun
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Kang, Juhee
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Kim, Dae-Young
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Kim, Hyun Jeong
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Kim, Kyungmin
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International journal of hospitality management
3
International journal of contemporary hospitality management
2
Journal of travel and tourism marketing
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
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ECONIS (ZBW)
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1
Experience, brand prestige, perceived value (functional, hedonic, social, and financial), and loyalty among GROCERANT customers
Kim, Seoyoung
;
Ham, Sunny
;
Moon, Hyeyoung
;
Chua, Bee-Lia
; …
- In:
International journal of hospitality management
77
(
2019
),
pp. 169-177
Persistent link: https://www.econbiz.de/10011988497
Saved in:
2
How can employees engage customers? : application of social penetration theory to the full-service restaurant industry by gender
Hwang, Jinsoo
;
Han, Heesup
;
Kim, Seongseop
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1117-1134
Persistent link: https://www.econbiz.de/10011403001
Saved in:
3
Multi-dimensions of patrons' emotional experiences in upscale restaurants and their role in loyalty formation : emotion scale improvement
Han, Heesup
;
Jeong, Chul
- In:
International journal of hospitality management
32
(
2013
),
pp. 59-70
Persistent link: https://www.econbiz.de/10009717672
Saved in:
4
Image congruence and relationship quality in predicting switching intention : conspicuousness of product use as a moderator variable
Han, Heesup
;
Hyun, Sunghyup Sean
- In:
Journal of hospitality & tourism research : JHTR ; the …
37
(
2013
)
3
,
pp. 303-329
Persistent link: https://www.econbiz.de/10009785965
Saved in:
5
An extension of the four-stage loyalty model : the critical role of positive switching barriers
Han, Heesup
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
29
(
2012
)
1/2
,
pp. 40-56
Persistent link: https://www.econbiz.de/10009537283
Saved in:
6
Investigating the key factors affecting behavioral intentions : evidence from a full-service restaurant setting
Jani, Dev
;
Han, Heesup
- In:
International journal of contemporary hospitality management
23
(
2011
)
7
,
pp. 1000-1018
Persistent link: https://www.econbiz.de/10009383512
Saved in:
7
New or repeat customers : how does physical environment influence their restaurant experience?
Ryu, Kisang
;
Han, Heesup
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 599-611
Persistent link: https://www.econbiz.de/10009130570
Saved in:
8
Outcomes of relational benefits : restaurant customers' perspective
Han, Heesup
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
26
(
2009
)
8
,
pp. 820-835
Persistent link: https://www.econbiz.de/10003952670
Saved in:
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