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~person:"Georgi, Dominik"
~person:"Walsh, Gianfranco"
~subject:"Unternehmensdienstleistung"
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Unternehmensdienstleistung
Beziehungsmarketing
55
Relationship marketing
55
Consumer behaviour
13
Deutschland
13
Dienstleistungsqualität
13
Germany
13
Konsumentenverhalten
13
Service quality
13
Customer satisfaction
10
Kundenzufriedenheit
10
Theorie
8
Theory
8
Customer value
7
Kundenwert
7
USA
7
United States
7
Customer service
6
Kundenservice
6
Corporate reputation
5
Dienstleistungssektor
5
Firmenimage
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Service industry
5
Bank marketing
4
Bankmarketing
4
Beschwerdemanagement
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3
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Dienstleistung
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Kundenmanagement
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Services
3
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Georgi, Dominik
Walsh, Gianfranco
Bruhn, Manfred
4
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3
Frischkorn, Rainer
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Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
2
International journal of innovation management
1
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ECONIS (ZBW)
3
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Customer-induced interactions and innovation in professional services : the case of software customisation
Schaarschmidt, Mario
;
Walsh, Gianfranco
;
Bertram, Matthias
- In:
International journal of innovation management
19
(
2015
)
2
,
pp. 1-30
Persistent link: https://www.econbiz.de/10011309445
Saved in:
2
Kundenorientiertes Controlling von Corporate Shared Services durch interne Kundenbarometer
Bruhn, Manfred
;
Georgi, Dominik
- In:
Corporate Shared Services : Bereitstellung von …
,
(pp. 171-190)
.
2008
Persistent link: https://www.econbiz.de/10003599574
Saved in:
3
Kundenorientiertes Controlling von Corporate-Shared-Services durch interne Kundenbarometer
Bruhn, Manfred
;
Georgi, Dominik
- In:
Corporate Shared Services : Bereitstellung von …
,
(pp. 175-194)
.
2006
Persistent link: https://www.econbiz.de/10003368253
Saved in:
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