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~person:"Glahn, Carsten von"
~person:"Gürtler, Joachim"
~person:"Willcocks, Leslie"
~type_genre:"Aufsatz im Buch"
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Search: subject_exact:"EDV-Dienstleistung"
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IT service provider
25
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25
Outsourcing
17
Information management
12
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12
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11
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11
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Glahn, Carsten von
Gürtler, Joachim
Willcocks, Leslie
Lacity, Mary Cecelia
15
Dibbern, Jens
6
Hirschheim, Rudy A.
6
Brenner, Walter
5
Röder, Stefan
5
Zarnekow, Rüdiger
5
Boes, Andreas
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Carmel, Erran
4
Gründer, Torsten
4
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4
Mao, Ji-Ye
4
Schumann, Jan Hendrik
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3
Cater-Steel, Aileen
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Heinzl, Armin
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Oecking, Christian
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Oshri, Ilan
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Uebernickel, Falk
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2
Aubert, Benoit A.
2
Bandulet, Friedrich
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Beaurivage, Guillaume
2
Becker, Jörg
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Bell, Bob
2
Bernhard, Martin G.
2
Brocke, Henrik
2
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2
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The practice of outsourcing : from information systems to BPO and offshoring
11
Advanced outsourcing practice : rethinking ITO, BPO and cloud services
3
Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
2
China's emerging outsourcing capabilities : the services challenge
1
Information systems outsourcing : enduring themes, global challenges, and process opportunities
1
Information systems outsourcing : towards sustainable business value
1
Innovatives IT-Management : Management von IT und IT-gestütztes Management
1
Managing outsourcing relationships
1
Outsourcing global services : knowledge, innovation and social capital
1
Professionelles Sales & Service Management : Vorsprung durch konsequente Kundenorientierung
1
Strategisches IT-Management : Management von IT und IT-gestütztes Management
1
Value creation from e-business models
1
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ECONIS (ZBW)
25
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1
Strange bedfellows no more : researching business process outsourcing and dynamic innovation
Lacity, Mary Cecelia
;
Willcocks, Leslie
- In:
Information systems outsourcing : towards sustainable …
,
(pp. 37-64)
.
2014
Persistent link: https://www.econbiz.de/10010402937
Saved in:
2
What providers say about managing outsourced services
Willcocks, Leslie
;
Lacity, Mary Cecelia
- In:
Advanced outsourcing practice : rethinking ITO, BPO and …
,
(pp. 47-68)
.
2012
Persistent link: https://www.econbiz.de/10009546568
Saved in:
3
What providers say about establishing the outsourcing arrangement
Lacity, Mary Cecelia
;
Willcocks, Leslie
- In:
Advanced outsourcing practice : rethinking ITO, BPO and …
,
(pp. 25-46)
.
2012
Persistent link: https://www.econbiz.de/10009546569
Saved in:
4
Robust practices from two decades of ITO and BPO research
Lacity, Mary Cecelia
;
Willcocks, Leslie
;
Solomon, Stan
- In:
Advanced outsourcing practice : rethinking ITO, BPO and …
,
(pp. 1-24)
.
2012
Persistent link: https://www.econbiz.de/10009546571
Saved in:
5
The transition management of IT-services : a pragmatic approach
Glahn, Carsten von
- In:
Innovatives IT-Management : Management von IT und …
,
(pp. 31-51)
.
2010
Persistent link: https://www.econbiz.de/10003980215
Saved in:
6
China's emerging software services outsourcing industry
Zheng, Yingqin
;
Willcocks, Leslie
;
Yang, Bo
- In:
China's emerging outsourcing capabilities : the …
,
(pp. 17-36)
.
2010
Persistent link: https://www.econbiz.de/10003948435
Saved in:
7
Service Management als Erfolgsfaktor von Offshoring und Internationalisierung der IT
Glahn, Carsten von
- In:
Professionelles Sales & Service Management : Vorsprung …
,
(pp. 259-282)
.
2010
Persistent link: https://www.econbiz.de/10003973414
Saved in:
8
Outsourcing practice : the search for flexibility and control
Willcocks, Leslie
;
Lacity, Mary Cecelia
- In:
The practice of outsourcing : from information systems …
,
(pp. 3-34)
.
2009
Persistent link: https://www.econbiz.de/10003860028
Saved in:
9
Realizing outsourcing expectations : incredible promises, credible outcomes
Lacity, Mary Cecelia
;
Hirschheim, Rudy A.
;
Willcocks, Leslie
- In:
The practice of outsourcing : from information systems …
,
(pp. 37-58)
.
2009
Persistent link: https://www.econbiz.de/10003860042
Saved in:
10
Contracting and relationships in IT outsourcing
Fitzgerald, Guy
;
Willcocks, Leslie
- In:
The practice of outsourcing : from information systems …
,
(pp. 59-78)
.
2009
Persistent link: https://www.econbiz.de/10003860048
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