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~person:"Haber, Nicolas"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
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Haber, Nicolas
Morgan, Todd
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Schaarschmidt, Mario
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International journal of services and operations management : IJSOM
1
Total quality management & business excellence
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ECONIS (ZBW)
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Integrating QFD for product-service systems with the Kano model and fuzzy AHP
Haber, Nicolas
;
Fargnoli, Mario
;
Sakao, Tomohiko
- In:
Total quality management & business excellence
31
(
2020
)
9
,
pp. 929-954
Persistent link: https://www.econbiz.de/10012256673
Saved in:
2
The management of customer requirements in a product-service system context : a case study in the medical equipment sector
Haber, Nicolas
;
Fargnoli, Mario
- In:
International journal of services and operations …
37
(
2020
)
2
,
pp. 145-169
Persistent link: https://www.econbiz.de/10012521742
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