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~person:"Harris, Lloyd C."
~subject:"Beziehungsmarketing"
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Harris, Lloyd C.
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European journal of marketing : EJM
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Service employees and customer phone rage : an empirical analysis
Harris, Lloyd C.
- In:
European journal of marketing : EJM
47
(
2013
)
3/4
,
pp. 463-484
Persistent link: https://www.econbiz.de/10009733023
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