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~person:"Hellström, Daniel"
~subject:"Konsumentenverhalten"
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Konsumentenverhalten
Beziehungsmarketing
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Consumer behaviour
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Hellström, Daniel
Gustafsson, Anders
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Miao, Li
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Gierl, Heribert
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Kumar, Anuj
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Mattila, Anna S.
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Voorhees, Clay M.
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Jerath, Kinshuk
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Medler-Liraz, Hana
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Netessine, Serguei
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Roschk, Holger
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Ferraro, Carla
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Groth, Markus
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Huang, Zhuowei
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Li, Yi
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Prentice, Catherine
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Sands, Sean
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International journal of physical distribution and logistics management
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International journal of retail and distribution management
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Journal of business research : JBR
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ECONIS (ZBW)
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1
Customer experience dimensions in last-mile delivery : an empirical study on unattended home delivery
Olsson, John
;
Hellström, Daniel
;
Vakulenko, Yulia
- In:
International journal of physical distribution and …
53
(
2023
)
2
,
pp. 184-205
Persistent link: https://www.econbiz.de/10014252353
Saved in:
2
Customer expectations of unattended grocery delivery services : mapping forms and determinants
Olsson, John
;
Osman, Mary Catherine
;
Hellström, Daniel
; …
- In:
International journal of retail and distribution management
50
(
2022
)
13
,
pp. 1-16
Persistent link: https://www.econbiz.de/10013552634
Saved in:
3
Service innovation in e-commerce last mile delivery : mapping the e-customer journey
Vakulenko, Yulia
;
Shams, Poja
;
Hellström, Daniel
; …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 461-468
Persistent link: https://www.econbiz.de/10012103423
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