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~person:"Heras-Saizarbitoria, Iñaki"
~person:"Kumar, Vikas"
~person:"Töpfer, Armin"
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Quality management
59
Qualitätsmanagement
59
Standardisierung
17
Standardization
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Lean Management
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Lean management
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Dienstleistungsqualität
9
Lean Production
9
Lean production
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Heras-Saizarbitoria, Iñaki
Kumar, Vikas
Töpfer, Armin
Antony, Jiju
127
Devadasan, S. R.
60
Talib, Faisal
51
Bruhn, Manfred
46
Tuominen, Kari
41
Dale, Barrie G.
37
Rahman, Zillur
37
Cudney, Elizabeth A.
35
Shahin, Arash
32
Jochem, Roland
30
Sampaio, Paulo
30
Wiele, Ton van der
30
Malmberg, Lasse
29
Tarí, Juan José
27
Garza-Reyes, Jose Arturo
26
Murugesh, R.
26
Dahlgaard, Jens Jörn
25
Ahuja, Inderpreet Singh
24
Kamiske, Gerd F.
21
Qureshi, M. N.
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Schiefer, Gerhard W.
21
Chiarini, Andrea
20
Gremyr, Ida
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Zink, Klaus J.
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Dahlgaard-Park, Su Mi
19
Furterer, Sandra L.
19
Madhani, Pankaj M.
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Casadesús, Martí
18
Singh, Bikram Jit
18
Sony, Michael
18
Schreier, Gerhard
17
Gutierrez, Leopoldo
16
He, Zhen
16
Khanduja, Dinesh
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Marimon, Frederic
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Zhao, Xiande
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Lean Six Sigma : erfolgreiche Kombination von Lean Management, Six Sigma und Design for Six Sigma
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
3
International journal of production research
3
A Productivity Press book
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ISO 9001, ISO 14001, and new management standards
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International journal of productivity and quality management : IJPQM
2
International journal of quality & reliability management
2
Measuring operations performance
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Total quality management & business excellence
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Working papers / University of Kent, Kent Business School
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Asia-Pacific journal of management research and innovation
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Benchmarking - Weg zu unternehmerischen Spitzenleistungen : [18. und 19. Oktober 1996] ; [Internationale Fachtagung zum Thema "Benchmarking - Weg zu unternehmerischen Spitzenleistungen"]
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Die erfolgreiche Steuerung öffentlicher Verwaltungen : von der Reform zur kontinuierlichen Verbesserung
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Herausforderungen der internationalen marktorientierten Unternehmensführung : Festschrift für Reinhard Hünerberg
1
International Journal of Lean Six Sigma
1
International journal of auditing : IJA
1
International journal of hospitality management
1
International journal of lean six sigma : IJLSS
1
International journal of procurement management
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International journal of production economics
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International small business journal : researching entrepreneurship
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Journal of business economics and management
1
Journal of business research : JBR
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Management, Prozessgestaltung, Kundenperspektive
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Managing service quality : MSQ ; an international journal
1
Measuring business excellence : the journal of organizational performance management
1
Research in transportation economics
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Springer eBook Collection / Business and Economics
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Springer eBook Collection / Business and Management
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SpringerLink / Bücher
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The international journal of productivity and performance management : IJPPM
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Wertorientiertes Management : Werterhaltung, Wertsteuerung, Wertsteigerung ganzheitlich gestalten ; mit 12 Tabellen
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ECONIS (ZBW)
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1
Issues and analysis of critical success factors for the sustainable initiatives in the supply chain during COVID- 19 pandemic outbreak in India : a case study
Rajak, Sonu
;
Mathiyazhagan, Maathai K.
;
Agarwal, Vernika
; …
- In:
Research in transportation economics
93
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013383475
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2
How does IATF 16949 add value to ISO 9001? : an empirical study
Laskurain-Iturbe, Iker
;
Arana-Landín, Germán
; …
- In:
Total quality management & business excellence
32
(
2021
)
12
,
pp. 1341-1358
Persistent link: https://www.econbiz.de/10012607251
Saved in:
3
Exploring lean manufacturing practices' influence on process innovation performance
Möldner, Alexander Kurt
;
Garza-Reyes, Jose Arturo
; …
- In:
Journal of business research : JBR
106
(
2020
),
pp. 233-249
Persistent link: https://www.econbiz.de/10012158359
Saved in:
4
Work-performance and internalisation of ISO 9000 standards : a shop-floor workers perspective
Bello-Pintado, Alejandro
;
Heras-Saizarbitoria, Iñaki
; …
- In:
Total quality management & business excellence
31
(
2020
)
13
,
pp. 1427-1441
Persistent link: https://www.econbiz.de/10012312235
Saved in:
5
Faking ISO 9001 in China : an exploratory study
Heras-Saizarbitoria, Iñaki
;
Boiral, Olivier
- In:
Business horizons
62
(
2019
)
1
,
pp. 55-64
Persistent link: https://www.econbiz.de/10011995665
Saved in:
6
Exploring the service quality determinants of solar product dealers
Kumar, Vikas
;
Hundal, Bikramjit Singh
;
Kaur, Komalpreet
- In:
Asia-Pacific journal of management research and innovation
15
(
2019
)
1/2
,
pp. 27-38
Persistent link: https://www.econbiz.de/10012160596
Saved in:
7
Three decades of dissemination of ISO 9001 and two of ISO 14001 : looking back and ahead
Heras-Saizarbitoria, Iñaki
;
Boiral, Olivier
;
Allur, Erlantz
- In:
ISO 9001, ISO 14001, and new management standards
,
(pp. 1-15)
.
2018
Persistent link: https://www.econbiz.de/10011757642
Saved in:
8
Adopting ISO/TS 16949 and IATF 16949 standards : an exploratory and preliminary study
Laskurain, Iker
;
Arana, German
;
Heras-Saizarbitoria, Iñaki
- In:
ISO 9001, ISO 14001, and new management standards
,
(pp. 131-143)
.
2018
Persistent link: https://www.econbiz.de/10011757709
Saved in:
9
How social shopping retains customers? : capturing the essence of website quality and relationship quality
Hsu, Chia-Lin
;
Chen, Mu-Chen
;
Kumar, Vikas
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 161-184
Persistent link: https://www.econbiz.de/10011854048
Saved in:
10
The effect of lean methods and tools on the environmental performance of manufacturing organisations
Garza-Reyes, Jose Arturo
;
Kumar, Vikas
;
Chaikittisilp, …
- In:
International journal of production economics
200
(
2018
),
pp. 170-180
Persistent link: https://www.econbiz.de/10011870017
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