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~person:"Holtgrewe, Ursula"
~subject:"Beziehungsmarketing"
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Zwischen Kundenorientierung und organisatorischer Effizienz : Callcenter als Grenzstellen
Holtgrewe, Ursula
;
Kerst, Christian
- In:
Soziale Welt : SozW ; Zeitschrift für …
53
(
2002
)
2
,
pp. 141-159
Persistent link: https://www.econbiz.de/10001697944
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