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~person:"Homburg, Christian"
~person:"Kawohl, Julian"
~person:"Stock, Ruth"
~subject:"Kundenorientierung"
~subject:"Salespeople"
~type_genre:"Arbeitspapier"
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Kundenorientierung
Salespeople
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Germany
19
Beziehungsmarketing
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Relationship marketing
16
Estimation
10
Schätzung
10
Customer satisfaction
9
Kundenzufriedenheit
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Lieferantenmanagement
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Supplier relationship management
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Complaint management
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Consumer behaviour
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Customer value
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Theorie
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Theory
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Business-to-business marketing
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Customer analysis
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Field sales force
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Fusion
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Führungsstil
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Job satisfaction
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Key account management
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Key-Account-Management
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Kundenanalyse
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Arbeitspapier
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Homburg, Christian
Kawohl, Julian
Stock, Ruth
Singh, Ramendra
4
Bieberstein, Frauke von
3
Essl, Andrea
3
Kosfeld, Michael
3
Kröll, Markus
3
Verbeke, Willem J. M. I.
3
Bagozzi, Richard P.
2
Belschak, Frank
2
Berhanu, Samuel
2
Castro, Marco
2
Goos, Peter
2
Klarmann, Martin
2
Krafft, Manfred
2
Mühlbacher, Axel
2
Müller, Michael
2
Schuchert-Güler, Pakize
2
Sharma, Dheeraj
2
Stock-Homburg, Ruth
2
Sörensen, Kenneth
2
Vansteenwegen, Pieter
2
Atasu, Atalay
1
Bauer, Hans H.
1
Baumgarth, Carsten
1
Bea, Franz Xaver
1
Binckebanck, Lars
1
Bruns, Katharina
1
Bues, Mirja
1
Canales, Rodrigo
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Chung, Doug J.
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Ciocan, Dragos Florin
1
Claro, Danny Pimentel
1
Corvalan, Alejandro
1
Decken, Tim von der
1
Dinç, Serdar
1
Duch-Brown, Néstor
1
Désir, Antoine
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Erbel, Christiane
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Erel, Isil
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Falk, T.
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
5
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ECONIS (ZBW)
5
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1
When should the customer really be king? : on the optimum level of salesperson customer orientation in sales encounters
Homburg, Christian
;
Müller, Michael
;
Klarmann, Martin
-
2010
Persistent link: https://www.econbiz.de/10008933750
Saved in:
2
When does salespeople's customer orientation lead to customer loyality? :the differential effects of relation and functional customer orientation
Homburg, Christian
;
Müller, Michael
;
Klarmann, Martin
-
2010
Persistent link: https://www.econbiz.de/10008937919
Saved in:
3
Führungsverhalten als Einflussgröße der Kundenorientierung von Mitarbeitern : ein dreidimensionales Konzept
Homburg, Christian
;
Stock, Ruth
-
2002
Persistent link: https://www.econbiz.de/10001662736
Saved in:
4
The link between salespeople's job satisfaction and customer satisfaction in a business-to-business context : a dyadic analysis
Homburg, Christian
;
Stock-Homburg, Ruth
-
2003
Persistent link: https://www.econbiz.de/10002512381
Saved in:
5
Einflussgrößen des Kundenrückgewinnungserfolgs : theoretische Betrachtung und empirische Befunde im Dienstleistungsbreich
Homburg, Christian
;
Sieben, Frank
;
Stock-Homburg, Ruth
-
2003
Persistent link: https://www.econbiz.de/10001773912
Saved in:
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