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~person:"Hsu, Maxwell K."
~person:"Park, Jungkun"
~person:"Wieseke, Jan"
~subject:"Brand management"
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Brand management
Customer satisfaction
48
Kundenzufriedenheit
48
Beziehungsmarketing
26
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26
Consumer behaviour
18
Konsumentenverhalten
18
Dienstleistungsqualität
17
Service quality
17
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United States
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6
Job satisfaction
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China
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Employee retention
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Mitarbeiterbindung
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Hsu, Maxwell K.
Park, Jungkun
Wieseke, Jan
Han, Heesup
7
Khan, Imran
7
Loureiro, Sandra Maria Correia
6
Fatma, Mobin
5
Rather, Raouf Ahmad
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3
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Prentice, Catherine
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Ramakrishnan, Ruchika
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Journal of retailing and consumer services
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ECONIS (ZBW)
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1
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
2
Toward a new business model of retail industry : the role of brand experience and brand authenticity
Park, Jungkun
;
Hong, EunPyo
;
Park, Yun-na
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014364645
Saved in:
3
The effect of customer ethnocentrism and customer participation on global brand attitude : the perspective of Chinese customer
Hong, EunPyo
;
Park, Jungkun
;
Pensri Jaroenwanit
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014240277
Saved in:
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