//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Hyun, Sunghyup Sean"
~person:"Izogo, Ernest Emeka"
~subject:"Beziehungsmarketing"
~subject:"Theory"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Servicequalität"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Theory
Dienstleistungsqualität
25
Service quality
25
Customer satisfaction
19
Kundenzufriedenheit
19
Consumer behaviour
15
Konsumentenverhalten
15
Relationship marketing
15
Nigeria
6
Airline
5
Dienstleistungssektor
5
Fluggesellschaft
5
Service industry
5
Gastronomie
4
Luxury goods
4
Luxusgüter
4
Restaurant industry
4
Telecommunications
4
Telecommunications industry
4
Telekommunikation
4
Telekommunikationssektor
4
Customer commitment
3
Customer loyalty
3
Customer orientation
3
Customer service
3
Expertise
3
Gesundheitstourismus
3
Health tourism
3
Information sharing
3
Kundenservice
3
Relationship quality
3
Service reliability
3
South Korea
3
Südkorea
3
Attitudinal loyalty
2
Automotive industry
2
Bank
2
Beschwerdemanagement
2
Brand image
2
Brand management
2
more ...
less ...
Online availability
All
Undetermined
6
Type of publication
All
Article
15
Type of publication (narrower categories)
All
Article in journal
15
Aufsatz in Zeitschrift
15
Language
All
English
15
Author
All
Hyun, Sunghyup Sean
Izogo, Ernest Emeka
Bruhn, Manfred
32
Siciliani, Luigi
32
Straume, Odd Rune
31
Brekke, Kurt R.
20
Prentice, Catherine
20
Han, Heesup
18
Mattila, Anna S.
17
Benkenstein, Martin
14
Klaus, Philipp
13
Gil Saura, Irene
12
Gong, Taeshik
12
McColl-Kennedy, Janet R.
12
Balaji, M. S.
11
Brekke, Kurt Richard
11
Gustafsson, Anders
10
Hammerschmidt, Maik
10
Hollebeek, Linda D.
10
Prybutok, Victor R.
10
Quach, Sara
10
Stauss, Bernd
10
Qu, Hailin
9
Sreejesh, S.
9
Usman, Osly
9
Edvardsson, Bo
8
Falk, Tomas
8
Georgi, Dominik
8
Line, Nathaniel D.
8
Patterson, Paul G.
8
Rather, Raouf Ahmad
8
Witell, Lars
8
Bauer, Hans H.
7
Grégoire, Yany
7
Johnson, Lester W.
7
Marimon, Frederic
7
Osman, Zahir
7
Park, Jungkun
7
Rahman, Zillur
7
Ringle, Christian M.
7
more ...
less ...
Published in...
All
Journal of travel and tourism marketing
4
International journal of quality & reliability management
2
African journal of business and economic research : AJBER
1
African journal of economic and management studies : AJEMS
1
International journal of contemporary hospitality management
1
International journal of emerging markets
1
International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of retailing and consumer services
1
Management research review
1
The TQM journal : the international review of organizational improvement
1
more ...
less ...
Source
All
ECONIS (ZBW)
15
Showing
11
-
15
of
15
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
11
Causal relationships between table game players’ perceptions of service quality, perceived winning, and game spending : moderating effects of demographic factors
Jeon, Sang Mi
;
Magnini, Vincent P.
;
Kim, Insin
;
Hyun, …
- In:
International journal of contemporary hospitality management
25
(
2013
)
6
,
pp. 922-944
Persistent link: https://www.econbiz.de/10010125916
Saved in:
12
An empirical assessment of customer switching behavior in the Nigerian telecom industry
Izogo, Ernest Emeka
- In:
African journal of business and economic research : AJBER
8
(
2013
)
1
,
pp. 61-82
Persistent link: https://www.econbiz.de/10009783121
Saved in:
13
Image congruence and relationship quality in predicting switching intention : conspicuousness of product use as a moderator variable
Han, Heesup
;
Hyun, Sunghyup Sean
- In:
Journal of hospitality & tourism research : JHTR ; the …
37
(
2013
)
3
,
pp. 303-329
Persistent link: https://www.econbiz.de/10009785965
Saved in:
14
Switching intention model development : role of service performances, customer satisfaction, and switching barriers in the hotel industry
Han, Heesup
;
Kim, Wansoo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 619-629
Persistent link: https://www.econbiz.de/10009130566
Saved in:
15
The role of effective service provider communication style in the formation of restaurant patrons' perceived relational benefits and loyalty
Kim, Insin
;
Jeon, Sang Mi
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
28
(
2011
)
7/8
,
pp. 765-786
Persistent link: https://www.econbiz.de/10009411364
Saved in:
First
Prev
1
2
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->