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~person:"Hyun, Sunghyup Sean"
~person:"Prentice, Catherine"
~subject:"Konsumentenverhalten"
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Konsumentenverhalten
Beziehungsmarketing
55
Relationship marketing
55
Consumer behaviour
46
Customer satisfaction
36
Dienstleistungsqualität
36
Kundenzufriedenheit
36
Service quality
36
Brand management
20
Markenführung
20
Brand image
18
Gambling
18
Glücksspiel
18
Markenimage
18
Emotion
13
Hotel industry
11
Hotellerie
11
Intelligence
11
Intelligenz
11
Luxury goods
11
Luxusgüter
11
Airline
9
Fluggesellschaft
9
Gastronomie
9
Restaurant industry
9
Customer engagement
8
Customer service
8
Kundenservice
8
South Korea
7
Südkorea
7
Artificial intelligence
6
Brand
6
Casinos
6
Customer loyalty
6
Emotional intelligence
6
Holiday behaviour
6
Künstliche Intelligenz
6
Markenartikel
6
Southeast Asia
6
Südostasien
6
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Article
46
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46
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46
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English
46
Author
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Hyun, Sunghyup Sean
Prentice, Catherine
Han, Heesup
65
Mattila, Anna S.
57
Loureiro, Sandra Maria Correia
40
Hollebeek, Linda D.
39
Phau, Ian
39
Huber, Frank
35
Bang, Nguyen
34
Bauer, Hans H.
33
Kumar, V.
33
Verhoef, Peter C.
33
Wiedmann, Klaus-Peter
31
Ko, Eunju
30
Swoboda, Bernhard
30
Septianto, Felix
29
Herrmann, Andreas
28
Melewar, T. C.
28
Sarkar, Abhigyan
28
Gierl, Heribert
26
Vrontis, Demetris
25
Walsh, Gianfranco
25
Dawes, John
24
Rahman, Zillur
24
Usman, Osly
24
Homburg, Christian
23
Pelsmacker, Patrick de
23
Bagozzi, Richard P.
22
Balaji, M. S.
22
Diamantopoulos, Adamantios
22
Japutra, Arnold
22
Klaus, Philipp
22
Grewal, Dhruv
21
Guzman, Francisco
21
Khan, Imran
21
MacInnis, Deborah J.
21
Park, Jungkun
21
Rather, Raouf Ahmad
21
Sreejesh, S.
21
Wong, IpKin Anthony
21
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Journal of retailing and consumer services
14
International journal of hospitality management
9
Journal of travel and tourism marketing
6
International journal of contemporary hospitality management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of business research : JBR
2
The service industries journal
2
Journal of strategic marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Journal of vacation marketing
1
Review of managerial science
1
Services marketing quarterly
1
The journal of brand management : an international journal
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
46
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1
Engaging with intelligent voice assistants for wellbeing and brand attachment
Prentice, Catherine
;
Loureiro, Sandra Maria Correia
; …
- In:
The journal of brand management : an international journal
30
(
2023
)
5
,
pp. 449-460
Persistent link: https://www.econbiz.de/10014372615
Saved in:
2
The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels
Prentice, Catherine
;
Dominique-Ferreira, Sergio
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209511
Saved in:
3
Eliciting customers' waste reduction and water saving behaviors at a hotel
Han, Heesup
;
Chua, Bee-Lia
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241942
Saved in:
4
Engaging and retaining customers with AI and employee service
Prentice, Catherine
;
Nguyen Tuyet-Mai
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012390002
Saved in:
5
The influence of customer experience with automated games and social interaction on customer engagement and loyalty in casinos
Tuguinay, Jovanie A.
;
Prentice, Catherine
;
Moyle, Brent
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209579
Saved in:
6
The influence of gaming and non-gaming experience on customers' response to the casino
Prentice, Catherine
;
Ji, Chunli
;
Li, Kefang
- In:
Journal of vacation marketing
28
(
2022
)
4
,
pp. 455-468
Persistent link: https://www.econbiz.de/10013387788
Saved in:
7
Customers' relationships leading to brand tribalism and tribe behavioral intentions
Jeong, Ji Youn
;
Hwang, Jinsoo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012293866
Saved in:
8
Customer engagement and its outcomes : the cross-level effect of service environment and brand equity
Ou, Juanjuan
;
Wong, IpKin Anthony
;
Prentice, Catherine
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 377-402
Persistent link: https://www.econbiz.de/10012201373
Saved in:
9
The influence of the compromise and travel temporal construal heuristics on a purchase decision
Jeong, Ji Youn
;
Crompton, John L.
;
Hyun, Sunghyup Sean
- In:
Tourism management perspectives : TMP
33
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012170405
Saved in:
10
Drivers of customer decision to visit an environmentally responsible museum : merging the theory of planned behavior and norm activation theory
Han, Heesup
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
34
(
2017
)
9
,
pp. 1155-1168
Persistent link: https://www.econbiz.de/10011758892
Saved in:
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